AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Troy Auto Care United States Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Narvar Legacy NAPA TRACS Shop Management Shop Management ERP Services and Operations n/a 1999 1999
In 1999, Troy Auto Care United States began using NAPA TRACS Shop Management after joining the NAPA Auto Care program, establishing the application as the central platform for shop operations and customer workflows. The Troy, Michigan shop with approximately 58 employees uses NAPA TRACS Shop Management as its primary Shop Management application for service intake, repair order processing, parts handling, and customer communications across front office and bay operations. Functional implementation centers on core Shop Management capabilities and customer facing workflows. Usage includes digital vehicle inspection processes and CRM style customer tracking inferred from NAPA Auto Care award documentation, with configuration focused on recommended service prompts, inspection driven recommendations, technician notes, and customer notification automation consistent with Shop Management practices. NAPA TRACS Shop Management is presented as the system that orchestrates inspection to repair order lifecycle and supports service advisor and technician execution. Operational governance has been continuous since 1999 and is applied across service advisors, technicians, and the front desk for daily shop operations. NAPA Auto Care award write ups explicitly state the Hudsons have been TRACS users from the beginning and cite a reported 26% increase in recommended service take rate via digital vehicle inspections, linking use of NAPA TRACS Shop Management DVI and CRM style modules to higher recommended service engagement. Troy Auto Care United States NAPA TRACS Shop Management supports Shop Management business functions for the shop’s service operations.
Shop Management ERP Services and Operations 2018 2018
Shop Management ERP Services and Operations 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Listing Management CRM 2015 2015
Marketing Analytics CRM 2016 2016
Tag Management CRM 2016 2016
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Domain Name System (DNS) IaaS 2019 2019
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Troy Auto Care United States
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Troy Auto Care United States Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Troy Auto Care United States Technographics

Troy Auto Care United States is a Automotive organization based in United States, with around 58 employees and annual revenues of $6.0 million.

Troy Auto Care United States operates a diverse technology stack with applications such as Stripe Payments, NAPA TRACS Shop Management and Microsoft 365, covering areas like Payment Processing, Shop Management and Collaboration.

Troy Auto Care United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Narvar and Microsoft.

Troy Auto Care United States recently adopted applications including Cloudflare CDN in 2023, Cloudflare Bot Management in 2023 and Kukui in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Troy Auto Care United States’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Troy Auto Care United States’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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