AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Troy Lee Designs Tech Stack and Enterprise Applications

Troy Lee Designs ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2019 2020
In 2019 Troy Lee Designs implemented Oracle NetSuite ERP to centralize accounts payable operations for two legal subsidiaries, aligning the deployment to ERP Financial functional workflows. The implementation focused on core AP processing, bill entry, invoice attachment, and sub-ledger reconciliation to support finance operations within a 100 employee manufacturing environment. The Oracle NetSuite ERP configuration emphasized accounts payable modules and bill management, supporting both inventory related invoices and expense invoices. For inventory invoices the process requires invoice matching against purchase orders or receipts prior to payment, with reconciliation and variance resolution routed to the merchandise team. For expense invoices the system enforces general ledger coding, both GL account and GL business unit, and relies on department managers to authorize payments. Operational integrations and coverage center on electronic invoice filing and bank payment reconciliation without naming third party systems. Vendor invoices are stored on the corporate network and attached to bill records within Oracle NetSuite ERP, supporting the accounts payable sub-ledger workflows. Bill payments processed through the bank are entered and matched against related bills in the AP sub-ledger, and the environment supports the annual preparation of 1099s by required deadlines. Governance and process controls were structured around weekly payment processing runs, vendor relationship management, and authorization workflows with department managers and the merchandise team. Day to day responsibilities include timely and accurate bill entry, variance reconciliation, vendor onboarding, and ad-hoc reporting and projects requested by finance management, reflecting ERP Financial operational discipline in a mid-market manufacturing finance function.
Payment Processing ERP 2019 2019
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Troy Lee Designs AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoovu Legacy Zoovu Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Troy Lee Designs implemented Zoovu on its public website. The deployment uses Zoovu in the Chatbots and Conversational AI category to provide guided selling and conversational product discovery across the online catalog. Zoovu was configured to deliver interactive product finders and conversational UI elements that surface variant and fit guidance at point of browse and purchase. Configuration included authoring conversational flows and decision logic, mapping product attributes to guided paths, and embedding the conversational interface into product and category pages to influence selection journeys. The implementation is scoped to the ecommerce storefront and supports commercial functions including online merchandising, digital marketing, and customer service workflows on the company website in the United States. Operational coverage centers on the web channel, where the conversational layer is instrumented to handle discovery, qualification, and basic support queries within the shopping experience. Governance and ongoing operations are organized around content ownership by ecommerce and marketing teams, with staged flow edits, QA cycles, and release controls for conversational scripts and product logic. Ongoing maintenance emphasizes iterative tuning of decision paths and content updates to keep product guidance aligned with catalog changes and promotional campaigns.
Troy Lee Designs eCommerce
Vendor
Previous System
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Category
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VAR/SI
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Live
Insight
Signifyd Legacy Signifyd eCommerce Fraud Protection eCommerce n/a 2019 2019
In 2019 Troy Lee Designs deployed Signifyd on its website to provide eCommerce Fraud Protection, positioning Signifyd as the primary fraud screening layer for online orders. The implementation centered on embedding Signifyd into the live checkout and order intake path to enable real time decisioning and automated risk scoring for each transaction. Configuration focused on standard eCommerce Fraud Protection capabilities, including real time order scoring, automated decision rules for accept or review outcomes, an order review queue for manual investigation, and chargeback mitigation workflows. Signifyd's case management and dashboard capabilities were applied to give fraud analysts visibility into flagged orders and to tune rules based on observed fraud patterns. Technically the deployment integrated Signifyd with the Troy Lee Designs website checkout flow and order processing pipeline using Signifyd APIs and webhook notifications, enabling bidirectional status updates between the storefront and the fraud service. Operational coverage centered on the online storefront and order processing teams, with customer service and finance receiving routed alerts for disputed or flagged transactions. Governance changes included establishment of review thresholds, documented manual review procedures, and role based access for fraud analysts to the Signifyd console. The deployment framed a repeatable operational workflow for handling flagged orders, routing exceptions, and maintaining fraud policy controls across Troy Lee Designs ecommerce operations.
eCommerce Fraud Protection eCommerce 2019 2019
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2021 2021
Product Review Management eCommerce 2017 2017
Product Review Management eCommerce 2019 2019
Troy Lee Designs CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Engagement CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2014 2014
Marketing Automation CRM 2019 2019
Troy Lee Designs TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Troy Lee Designs IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Troy Lee Designs CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Troy Lee Designs

First Name Last Name Title Function Department Email Phone
General Manager Manager Finance
Controller Director Finance
Territory Sales Manager Manager Sales
CFO CXO Finance
Controller Director Finance

Apps Being Evaluated by Troy Lee Designs Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Troy Lee Designs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Troy Lee Designs digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Troy Lee Designs Technographics
Troy Lee Designs is a Manufacturing organization based in United States, with around 100 employees and annual revenues of $15.0 million.
Troy Lee Designs operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoovu and Signifyd, covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce Fraud Protection.
Troy Lee Designs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoovu and Signifyd.
Troy Lee Designs recently adopted applications including Shopify in 2021, Searchspring Product Recommendations in 2021 and Gladly Customer Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Troy Lee Designs’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Troy Lee Designs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Troy Lee Designs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.