Mexico City, 11320,
Mexico
Grupo Truper Technographics
Grupo Truper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grupo Truper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11800 Grupo Truper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grupo Truper has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grupo Truper is running and its propensity to invest more and deepen its relationship with SAP , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grupo Truper revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grupo Truper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grupo Truper Tech Stack and Enterprise Applications
Grupo Truper ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Grupo Truper implemented SAP ERP ECC 6.0 as its core ERP Financial system for its Mexico manufacturing operations. The 2012 deployment established SAP ERP ECC 6.0 as the transactional backbone supporting financial accounting, accounts payable and receivable processes, and procurement workflows across corporate finance and plant operations.
The implementation encompassed SAP ECC financial modules and aligned SAP components such as BW, APO, Payroll and BPC for reporting, supply planning and consolidation capabilities. Configuration work emphasized standard financial ledgers, cost center accounting and supplier invoice processing, with extensions for payroll integration into the broader HR landscape through SuccessFactors connectivity where HR and payroll interoperability was required.
Architecture and operational design were implemented on premise with formal SAP hardware sizing and architecture planning, leveraging Oracle databases and heterogeneous operating systems including AIX, HP UX and Windows Server, plus VMware virtualization and enterprise storage infrastructure. The implementation team established disaster recovery and production support practices, informed by experience supporting DR projects, storage migrations and database administration across Oracle 9, 10 and 12.
Ongoing governance focused on incident and change management processes to sustain SAP ERP ECC 6.0 operations, with BASIS level support responsible for system availability, performance tuning and cross system connectivity. Operational capabilities documented included system monitoring, storage and migration planning, and integration touch points to cloud connectivity technologies such as SAP Cloud Connector, CPI and BTP as the estate evolved to hybrid operations.
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Grupo Truper AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Grupo Truper deployed Tawk.to on its corporate website. Grupo Truper implemented Tawk.to as a Chatbots and Conversational AI application to provide an embedded web chat layer for visitor interactions, positioning the tool for customer service and online inquiry capture across product and support pages.
The implementation centers on a front end web embedding of the Tawk.to live chat widget, with configuration focused on standard Chatbots and Conversational AI capabilities such as canned responses, real time visitor monitoring, and chat routing to operational teams. Operational coverage is at the site level on the public website, with governance oriented to message handling and escalation workflows owned by digital channels and customer service functions.
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Grupo Truper Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Grupo Truper implemented Microsoft 365 to support Collaboration across its workforce of 11,800 employees in Mexico. The company uses Microsoft 365 on their corporate website, indicating a cloud-first Microsoft 365 tenant deployment to centralize productivity and collaboration services.
Configuration focused on core Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for personal file sync, and Office applications for desktop and web productivity. Identity and access management were aligned with Microsoft identity services to enable centralized authentication and role based access, while administrative governance emphasized centralized tenant administration, compliance configuration, and streamlined user provisioning and lifecycle workflows for corporate and field operations.
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Grupo Truper eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Grupo Truper PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
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2012 | 2012 |
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Grupo Truper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Grupo Truper
Apps Being Evaluated by Grupo Truper Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||