Trusted Shops
Subbelrather Strasse 15c,
Cologne, 50823,
Germany
Cologne, 50823,
Germany
49 221 7753 66
Professional Services
Trusted Shops Technographics
Trusted Shops Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trusted Shops and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Trusted Shops employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trusted Shops has purchased the following applications: SAP Business ByDesign for ERP Financial in 2023, Recruitee for Recruiting, Applicant Tracking System in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trusted Shops is running and its propensity to invest more and deepen its relationship with SAP , Zuora , Tellent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trusted Shops revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trusted Shops intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trusted Shops Tech Stack and Enterprise Applications
Trusted Shops ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2023 | 2023 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Trusted Shops HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Trusted Shops deployed Recruitee as their Recruiting,Applicant Tracking System. The Recruitee instance is embedded on the public careers site and is used to publish job openings and capture applicant flow, including listings hosted at trustedshops.recruitee.com. The deployment serves Talent Acquisition and hiring manager workflows for the organization.
Recruitee was configured to manage job posting lifecycles, applicant tracking, candidate pipelines, interview scheduling and offer workflows, reflecting standard Recruiting,Applicant Tracking System capabilities. The implementation centralizes job board syndication, career site posting and candidate profile management within the Recruitee application. Configurable pipelines and role based permissions were used to structure staged reviews and recruiter to hiring manager handoffs.
The primary integration point is the embedded careers portal where Recruitee hosts job listings and captures applicant data, maintaining applicant records centrally inside Recruitee. Operational coverage centers on HR and recruiting teams and extends to hiring managers across commercial functions. Application form capture and automated candidate notifications are used to operationalize communication and trigger pipeline transitions.
Governance focused on standardized hiring pipelines, interview templates and ownership of candidate records, with Recruitee configured to enforce stage controls and access rights. Rollout emphasis was on embedding the application into the public recruitment flow and enabling hiring teams to manage requisitions and candidate progression within Recruitee. The implementation positions Recruitee as the centralized Recruiting,Applicant Tracking System for Trusted Shops.
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Trusted Shops Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Trusted Shops deployed Adobe Connect as a customer facing conferencing capability, using Adobe Connect on their website to provide real time meeting and webinar access. The implementation positions Adobe Connect within Trusted Shops digital engagement channels, the Apps Category is Audio Video and Web Conferencing and the deployment is oriented toward external customer interactions and merchant engagement.
The Adobe Connect application delivers standard Audio Video and Web Conferencing capabilities including hosted meeting rooms, webinar sessions, screen sharing, attendee management, and recording for on demand playback. Configuration work centered on browser based access and embedded session links on site pages, with room templates and host controls configured to support synchronous training, merchant onboarding, and customer support workflows.
Operational scope focused on customer engagement and support teams that use the Adobe Connect application to run webinars and live help sessions from the website. Governance emphasized centralized template management, role based access for hosts and attendees, and embedding recorded sessions into support content and knowledge workflows. The Trusted Shops Adobe Connect deployment provides a consistent audio video and web conferencing layer for external-facing communications.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Trusted Shops Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Trusted Shops CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Trusted Shops ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2019 |
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Trusted Shops TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Trusted Shops PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Trusted Shops IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Trusted Shops CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Trusted Shops
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Support Manager | Manager | Customer Service | |
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Customer Support Manager | Manager | Customer Service | |
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Director Customer Success | Director | Customer Service | |
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Sales Director | Director | Sales | |
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Apps Being Evaluated by Trusted Shops Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trusted Shops IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trusted Shops digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Trusted Shops Technographics
Trusted Shops is a Professional Services organization based in Germany,
with around 500 employees and annual revenues of $80.0 million.
Trusted Shops operates a diverse technology stack with applications such as
SAP Business ByDesign, Recruitee and Adobe Connect,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Audio Video and Web Conferencing.
Trusted Shops has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Tellent and Adobe Systems.
Trusted Shops recently adopted applications including
SAP Business ByDesign in 2023, DocuSign eSignature in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trusted Shops’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trusted Shops’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trusted Shops technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.