Bengaluru, 560048,
India
TrustPaisa India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TrustPaisa India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 TrustPaisa India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TrustPaisa India has purchased the following applications: Microsoft 365 for Collaboration in 2023, Creysto CRM for CRM in 2024, Cloudflare CDN for Content Delivery Network in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TrustPaisa India is running and its propensity to invest more and deepen its relationship with Microsoft , Creysto , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TrustPaisa India revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TrustPaisa India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Creysto | Legacy | Creysto CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, TrustPaisa India deployed Creysto CRM to support its lending operations, placing the Creysto CRM application at the center of customer communications and collections workflows within the company's CRM environment. The deployment is recorded in TrustPaisa's privacy policy where Creysto is listed as a third party technology partner under the Hagnosoft Creysto name, establishing the vendor relationship and the application usage context for the CRM category.
The implementation leverages Creysto CRM modules for customer relationship management and collections management, configured to orchestrate borrower onboarding communications, track lifecycle events across loan origination and servicing, and manage collections workflows. Creysto CRM is used to automate routine outreach and to maintain centralized borrower records, aligning CRM functional terminology with loan origination and collections operations.
Integrations implemented with Creysto CRM enable automated data sharing with lending partners and third party services, supporting structured exchange of borrower profiles, account status and communications records to external partners. Data exchange is managed in line with the privacy policy disclosure, indicating orchestrated connectivity between TrustPaisa's lending operations and its external partners for operational automation and partner connectivity.
Operational coverage centers on TrustPaisa's lending, collections and customer service functions across its India operations, with Creysto CRM providing the core CRM infrastructure. Governance of data sharing and customer communications is governed through the company privacy controls cited in the policy, and the Creysto CRM deployment is positioned to improve operational automation and partner connectivity in TrustPaisa's BFSI workflows.
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Customer Experience | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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