Tsogo Sun Hotels
Palazzo Towers East,
Johannesburg, 2055,
South Africa
Johannesburg, 2055,
South Africa
27 3132 83000
Leisure and Hospitality
Tsogo Sun Hotels Technographics
Tsogo Sun Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tsogo Sun Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Tsogo Sun Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tsogo Sun Hotels has purchased the following applications: Mews Property Management for Hotel Property Management in 2022, ActiveCampaign for Marketing Automation in 2019, SmartSheet for Project Portfolio Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tsogo Sun Hotels is running and its propensity to invest more and deepen its relationship with Mews Systems , SABRE , ActiveCampaign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tsogo Sun Hotels revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tsogo Sun Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tsogo Sun Hotels Tech Stack and Enterprise Applications
Tsogo Sun Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Tsogo Sun Hotels deployed Mews Property Management as its Hotel Property Management solution, instrumenting the Mews Property Management application on its corporate website to manage direct bookings and web-driven reservation flows. The implementation aligns the Hotel Property Management application with online storefront traffic, routing website reservations into the property management system for operational handling.
Configuration work emphasized standard Hotel Property Management functional areas, including reservation management, front desk and check-in/check-out workflows, rate and availability controls, guest profile management, and folio and billing operations. The Mews Property Management deployment uses cloud native SaaS characteristics common to the category, enabling real-time availability and booking updates between the web booking flow and property operations.
Integration scope centers on embedding Mews Property Management into the website booking flow and feeding guest and reservation records into property-level operations, enabling marketing, reservations, and front desk teams to operate from a single reservation source of record. Governance and process configuration focused on centralizing online reservation workflows and unifying guest profile and billing processes to support consistent front-desk operations and web sales handling.
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Hotel Property Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Tsogo Sun Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveCampaign | Legacy | ActiveCampaign | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Tsogo Sun Hotels implemented ActiveCampaign as its Marketing Automation solution on their website. The deployment targeted web-based lead capture and automated campaign orchestration to support the hotel group’s marketing and digital teams.
ActiveCampaign was configured to manage email campaign creation, contact list segmentation, and customer journey automation, leveraging embedded website forms and tracking to capture guest signals. Configuration work included building automation workflows for event-triggered messaging, personalization through segmentation, and processes for list hygiene and subscription preference handling.
Integration efforts centered on embedding ActiveCampaign forms and site tracking scripts into the public website and consolidating captured leads into a centralized contact repository for campaign execution. Operational coverage included the central marketing organization and site-level digital teams across Tsogo Sun Hotels, with governance focused on consent capture at point of collection, standardized campaign naming and approval workflows, and marketing operations control over data retention and segmentation rules.
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2016 | 2016 |
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Tsogo Sun Hotels PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartSheet | Legacy | SmartSheet | Project Portfolio Management | PPM | n/a | 2022 | 2022 |
In 2022, Tsogo Sun Hotels implemented SmartSheet as a Project Portfolio Management application. SmartSheet is surfaced on Tsogo Sun Hotels' public website, indicating a web-hosted SaaS deployment model and the use of embedded sheets or published dashboards for external or internal consumption. The deployment provides centralized portfolio visibility intended to support hotel operations and corporate project intake across the organization.
The SmartSheet Project Portfolio Management implementation covers project intake, task tracking, collaboration, and portfolio reporting, which are standard functional modules for the Project Portfolio Management category. Tsogo Sun Hotels SmartSheet Project Portfolio Management supports project management, operations, and coordination across properties and corporate teams, with governance focused on standardizing sheet templates, workflow orchestration, and automated notifications to align cross-team workflows and approval routing.
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Tsogo Sun Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Tsogo Sun Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Tsogo Sun Hotels CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tsogo Sun Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tsogo Sun Hotels Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tsogo Sun Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tsogo Sun Hotels digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tsogo Sun Hotels Technographics
Tsogo Sun Hotels is a Leisure and Hospitality organization based in South Africa,
with around 1300 employees and annual revenues of $105.0 million.
Tsogo Sun Hotels operates a diverse technology stack with applications such as
Mews Property Management, ActiveCampaign and SmartSheet,
covering areas like Hotel Property Management, Marketing Automation and Project Portfolio Management.
Tsogo Sun Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mews Systems, ActiveCampaign and SmartSheet.
Tsogo Sun Hotels recently adopted applications including
StackPath CDN in 2023, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Mews Property Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tsogo Sun Hotels’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tsogo Sun Hotels’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tsogo Sun Hotels technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.