Tucows Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tucows and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 765 Tucows employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tucows has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2018, Ethoca Alerts for eCommerce Fraud Protection in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tucows is running and its propensity to invest more and deepen its relationship with Acumatica , Greenhouse , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tucows revenues, which have grown to $362.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tucows intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Talent Assessment | HCM |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ethoca | Legacy | Ethoca Alerts | eCommerce Fraud Protection | eCommerce | n/a | 2008 | 2008 |
In 2008, Tucows joined the Ethoca-powered global fraud-fighting community to improve processing of domain and internet-service orders by leveraging shared positive and negative transaction intelligence. The engagement is represented as a deployment of Ethoca Alerts within an eCommerce Fraud Protection strategy to support payments and fraud-management for its internet services.
The implementation centered on collaborative alerting and exchange of positive and negative transaction intelligence, a capability aligned with Ethoca Alerts. Configuration and operational use likely focused on automated alert ingestion, signal reconciliation, and reviewer-facing workflows to surface confirmed friendly transactions and confirmed fraud signals for downstream handling.
Operational scope targeted order processing for domain registrations and internet services in Canada, with primary business functions impacted including payments operations, fraud management, and manual review teams. Tucows used the shared community intelligence to reduce manual reviews and lower card not present fraud exposure in its order processing flows.
Governance changes emphasized participation in a community alert network, adjustment of manual review queues to prioritize alerts from the Ethoca network, and definition of escalation and reconciliation procedures between payments, fraud operations, and order fulfillment. Ethoca Alerts served as the eCommerce Fraud Protection application instrumenting collaborative signal exchange and reviewer orchestration across Tucows payments and fraud-management processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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