Piscataway Township, 8854, NJ,
United States
Turnstyles Ticketing Technographics
Turnstyles Ticketing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turnstyles Ticketing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Turnstyles Ticketing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turnstyles Ticketing has purchased the following applications: Five9 Cloud for Call Center in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turnstyles Ticketing is running and its propensity to invest more and deepen its relationship with Five9 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turnstyles Ticketing revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turnstyles Ticketing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turnstyles Ticketing Tech Stack and Enterprise Applications
Turnstyles Ticketing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | Direct from vendor | 2015 | 2015 |
In 2015, Turnstyles Ticketing implemented Five9 Cloud to provide a cloud hosted Call Center platform for its ticketing operations. The deployment was a vendor provisioned SaaS model procured direct from vendor, scaled for a compact 30 person organization and focused on customer support and box office contact handling. Implementation emphasized cloud telephony, agent provisioning, and structured contact workflows to support inbound and outbound interactions through the Five9 Cloud application.
Configuration work included setting up automatic call distribution, interactive voice response call flows, skills based routing, an agent desktop, real time reporting, and call recording capabilities consistent with Call Center solutions. Operational coverage centered on customer service and ticketing operations, with administrators using the Five9 Cloud administration console to manage user roles, queue policies, and routing rules. Onboarding followed vendor led provisioning and training, and it instituted process changes for agent shift assignments and scripted handling to align contact center workflows with ticket sales and event inquiries.
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IT Decision Makers and Key Stakeholders at Turnstyles Ticketing
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Turnstyles Ticketing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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