UCHealth
12605 E 16th Ave,
Aurora, 80045, CO,
United States
Aurora, 80045, CO,
United States
1 720-848-0000
Healthcare
UCHealth Technographics
UCHealth Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UCHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 UCHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UCHealth has purchased the following applications: Sterling Background Check for BackGround Screening in 2021, Cognizant Trizetto QicLink for Core Admin Processing System in 2013, Avaamo AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UCHealth is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , STARLIMS , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UCHealth revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UCHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UCHealth Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021 UCHealth implemented Sterling Background Check as a central element of its BackGround Screening operations within the onboarding and talent acquisition function. The deployment was focused on the UCHealth onboarding team at the Cincinnati, OH site and supported recruiters, hiring managers, and HR business partners across prehire workflows.
Configuration work emphasized end to end prehire workflows, including I9 verification, E-Verify coordination, Streamlines administration, and Sterling Background Check processing. The team developed fingerprinting procedures, a Microsoft Access based tracking database, and a task tracking system to orchestrate background screening milestones and bi weekly onboarding targets.
Operational integration relied on documented use of multiple facets of the HRIS and the applicant tracking system to maintain candidate records and evidence of clearance. Staff guided corrective action case handling when background checks were not cleared, troubleshot pre employment inefficiencies, and served as the primary customer service contact for new hires regarding onboarding and screening status.
Governance and rollout included training the onboarding team on new processes, coaching on attention to detail and process compliance, supervising daily delegation to meet onboarding goals, and developing a pre hire process for applicants under the age of 18. Behavioral science informed solutions were proposed to build team buy in, and misconduct documentation and escalation paths were established to standardize decision making around background screening outcomes.
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BackGround Screening | HCM |
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2022 | 2022 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Employee Engagement | HCM |
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2017 | 2017 |
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Skills Intelligence | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2010 | 2011 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant Trizetto QicLink | Core Admin Processing System | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 UCHealth implemented Cognizant Trizetto QicLink to support Core Admin Processing System functions within its revenue cycle and claims processing operations. The deployment centered on application support and report development activities staffed by revenue cycle analysts and data specialists, with operational coverage documented in Colorado Springs. UCHealth Cognizant Trizetto QicLink Core Admin Processing System was used to centralize patient and provider administrative workflows for claims input and verification.
The implementation emphasized functional modules and capabilities that included application support, scripted data loading and updates, automated provider matching routines, and report generation. Teams developed and maintained scripts in C# and VB.NET and used Boston Workstation to automate bulk updates to the Electronic Health Record. Report development leveraged Crystal Reports and queries against DB2 and SQL sources as well as Excel and Access data extracts for analysis and distribution.
Integrations were explicitly focused on interoperability with the EHR and downstream applications, and on using the vendor API QicPac to automate manual scheduled processes. Data flows into Cognizant Trizetto QicLink included provider NPI matching feeds and claims-oriented extracts, with reports and data files generated for analysis and operational decision support. The deployment therefore functioned as a hub for administrative data orchestration across revenue cycle systems.
Governance and operational procedures were structured around the vendor release schedule, with updates installed according to vendor specifications and validated using test data. Teams communicated application updates and issues to end users and downstream system owners, and they created or updated scripts to improve reliability when adding or updating large information sets. Functional support responsibilities included ensuring claim data accuracy and maintaining automated processes using QicPac and custom code.
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Patient Management | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaamo | Legacy | Avaamo AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 UCHealth deployed the Avaamo AI Platform to power Livi, a virtual assistant in the Chatbots and Conversational AI category. Livi is an automated self service solution that emulates human interaction to help patients navigate UCHealth locations, doctors, specialties, blogs and events and to answer day to day queries about UCHealth.
The Avaamo AI Platform implementation centers on conversational workflows, natural language understanding and personalization to surface information about benefits, lifestyle and patient record questions. Functional capabilities implemented include multi turn dialogue management, intent recognition and contextual response generation to maintain conversational continuity and personalize answers.
Deployment architecture exposes Livi across UCHealth channels, with the virtual assistant available through the UCHealth mobile app, smart speakers and uchealth.org, and integrated with UCHealth patient records to provide personalized answers related to a patient’s health information. Operational scope is patient facing services across UCHealth, addressing patient engagement and information access workflows.
Governance and rollout emphasis aligned conversational automation with content controls and clinical data access rules so responses reference authorized record fields and appropriate information sources. The deployment of the Avaamo AI Platform at UCHealth demonstrates a Chatbots and Conversational AI implementation that centralizes conversational interfaces for patient engagement across mobile, voice and web channels.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UCHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UCHealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD UCHealth Technographics
UCHealth is a Healthcare organization based in United States,
with around 30000 employees and annual revenues of $2.30 billion.
UCHealth operates a diverse technology stack with applications such as
Sterling Background Check, Cognizant Trizetto QicLink and Avaamo AI Platform,
covering areas like BackGround Screening, Core Admin Processing System and Chatbots and Conversational AI.
UCHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Cognizant and Avaamo.
UCHealth recently adopted applications including
Kahuna Skills Manager in 2024, Experian eCare NEXT in 2023 and Starlims Abbott eScreen in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UCHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UCHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UCHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.