List of Epic Payer Platform Customers
Epic Systems
1979 Milky Way,
Verona, WI, 53593,
United States
Verona, WI, 53593,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Payer Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Payer Platform for Core Admin Processing System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Payer Platform for Core Admin Processing System include: Centene, a United States based Healthcare organisation with 60500 employees and revenues of $163.07 billion, Health Care Service Corporation, a United States based Banking and Financial Services organisation with 28000 employees and revenues of $54.75 billion, Corewell Health, a United States based Healthcare organisation with 60000 employees and revenues of $17.60 billion, MetroHealth, a United States based Healthcare organisation with 8000 employees and revenues of $2.09 billion, Blue Cross and Blue Shield of Louisiana, a United States based Insurance organisation with 2500 employees and revenues of $1.10 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Payer Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Payer Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Cross and Blue Shield of Louisiana | Insurance | 2500 | $1.1B | United States | Epic Systems | Epic Payer Platform | Core Admin Processing System | 2021 | n/a |
In 2021, Blue Cross and Blue Shield of Louisiana implemented Epic Payer Platform as its Core Admin Processing System to centralize payer administration, claims operations, and enrollment workflows. The deployment targeted insurer business functions including claims adjudication, membership and benefits administration, provider data management, billing orchestration, and care management coordination.
Configuration work for Epic Payer Platform emphasized role based access and business rules for adjudication, configurable benefit and tier structures, and workflow automation for care coordination. Implementation staffing and capabilities reflected internal emphasis on operational readiness, with a Training Manager for Epic Payer Platform and Care Transformation Consultant roles supporting curriculum development, super user networks, and clinical administration needs tied to the Quality Blue Primary Care program QBPC.
Operational coverage included payer operations, clinical partnerships, and care management teams, with the platform instrumented to consume membership and claims feeds and to surface provider network and care management data for clinical programs. Integrations were structured around data flows between payer administrative functions and internal care management processes to support programmatic reporting and clinical workflows for the QBPC initiative.
Governance and rollout were organized around business systems analysis, training led adoption, and care transformation governance, with business systems analysts and training leadership driving workflow redesign and cutover sequencing. The implementation narrative centers on using Epic Payer Platform as the Core Admin Processing System to unify payer administration, claims processing, and care coordination across BCBSLA operations.
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Centene | Healthcare | 60500 | $163.1B | United States | Epic Systems | Epic Payer Platform | Core Admin Processing System | 2021 | n/a |
In 2021 Centene implemented Epic Payer Platform as a Core Admin Processing System to support payer-side clinical and administrative workflows. The Epic Payer Platform implementation included Clinical Data Exchange capabilities and membership processing as primary operational areas, with direct support for Clinical Data Exchange for Centene and Elevance and onboarding of more than 50 healthcare organizations nationwide.
Configuration and module work focused on data ingestion pipelines, membership management, clinical and administrative workflow validation, and server stability tuning. Epic Payer Platform was exercised through user acceptance testing and performance improvement plans, and Centene business analysts supported configuration, feature requirement definition, and UAT to surface implementation barriers and refine system behavior.
The deployment included interoperability components, specifically Care Everywhere and EpicCare Link for provider-to-provider exchange, and operational reporting integration through Power BI for the VCO tracker used by Epic Payer Platform membership teams. Workstreams referenced experience with Workday HRIS for related HR and resourcing alignment, and technical ownership emphasized data ingestion stabilization and issue investigation across application services.
Governance was formalized through functional area experts and internal workgroups to track issue investigations, host new member education sessions, and coordinate biweekly communications for a more than 100 person team. Process improvement and product development activities gathered stakeholder feedback, informed configuration and code adjustments to reduce redundancy, and maintained implementation timelines to foster optimal system performance on the Epic Payer Platform.
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Corewell Health | Healthcare | 60000 | $17.6B | United States | Epic Systems | Epic Payer Platform | Core Admin Processing System | 2020 | n/a |
In 2020, Corewell Health deployed Epic Payer Platform as a Core Admin Processing System to centralize payer administration across its integrated health enterprise. The Epic Payer Platform was rolled out to support payer and revenue cycle processes across 21 hospitals and more than 300 facilities, operating within the organization that spans over 65,000 employees.
The implementation focused on payer-oriented functional modules common to a Core Admin Processing System, including claims processing and adjudication, eligibility and enrollment workflows, prior authorization automation, and revenue cycle management configuration. Epic Payer Platform was configured to streamline authorization workflows and denials management, and to embed interoperability points that support value based care coordination across payers and providers.
Integrations were explicit components of the deployment, aligning Epic Payer Platform with Corewell Healths broader Epic clinical ecosystem and with Workday for cross-system alignment of finance and workforce data. Analytics and reporting were integrated using Snowflake and Tableau, accelerating analytic turnaround and enabling near real time decision support for payer operations.
Program governance and operational change were implemented as part of the rollout, with centralized governance that supported consolidation of three health systems into a single digital ecosystem and coordinated M&A integration activities. Governance and process changes are reported to have reduced administrative burdens, sped authorizations, and generated vendor cost reductions as part of the broader digital transformation portfolio overseen during the program.
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Health Care Service Corporation | Banking and Financial Services | 28000 | $54.7B | United States | Epic Systems | Epic Payer Platform | Core Admin Processing System | 2020 | n/a |
In 2020 HCSC implemented Epic Payer Platform as its Core Admin Processing System to centralize payer administrative processing. The deployment was executed as a 12 month, $10M second ever implementation of Epic Payer Platform, with the technical lead organizing a cross disciplinary team of over 20 people across HCSC, Epic, and a cloud hosting vendor to accelerate delivery. The program emphasized rapid infrastructure provisioning, reportedly standing up the technical environment in 50 percent of the time typical for an Epic implementation.
Configuration work focused on core administrative processing capabilities common to payer platforms, including billing statement generation and printing subsystem controls, automated detection and notification for critical software defects, and standard claims and enrollment workflow configuration aligned to Epic Payer Platform functionality. The project included automation of monitoring and incident notification for billing related defects, a process that was used to surface and remediate printing subsystem issues before customer impact. Technical coordination encompassed environment build, application configuration, and operationalization of billing and printing workflows.
Integrations were explicitly operationalized with a cloud hosting vendor to host the payer infrastructure, and the technical team facilitated direct roadmap and engineering discussions with Epic R&D to align future product changes with HCSC requirements. Operational coverage targeted HCSC payer operations and involved cross organizational teams from IT, product, and vendor engineering to manage cutover and environment stability. The engagement combined vendor collaboration and internal governance to maintain release discipline and technical accountability.
Governance included structured roadmap sessions between HCSC leadership and Epic R&D and hands on technical coordination to manage incidents and risk. The implementation team created an automated defect detection and customer notification process, and used that process to prevent over 300 customers from failed billing statements by guiding mitigation for printing subsystem updates. Management of the technical arm of the program, the accelerated infrastructure timeline, and the direct Epic R&D alignment were central to sustaining operational readiness for the Epic Payer Platform deployment.
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MetroHealth | Healthcare | 8000 | $2.1B | United States | Epic Systems | Epic Payer Platform | Core Admin Processing System | 2016 | n/a |
In 2016, MetroHealth implemented Epic Payer Platform, a Core Admin Processing System. The Epic Payer Platform implementation targeted payer processing and patient identity workflows within MetroHealth's EMR Applications team, beginning with an ADT notification interface for the initial payor UHC/Optum and laying the groundwork for subsequent payors.
The deployment centered on payer-facing ADT notification processing and reference laboratory ordering, using Epic Aura Orders Anywhere as the reference lab interface. Configuration work included patient validation strategy changes, specifically the transition from Epic Basic and Extended Patient Validation to Identity Duplicate Configuration IDC, and identification of additional Patient Classes requiring mapping in interface middleware.
Integration architecture incorporated Rhapsody as the primary interface engine, with an upgrade from version 6.4 to 6.10.1 executed as part of the program to support new message flows and mapping logic. The integration analyst and developer responsibilities emphasized building durable ADT and lab order interfaces, establishing standard message transforms, and completing the foundational mappings and triggers to onboard future payors.
Governance and operationalization were formalized through quarterly Epic upgrade processes, with Nova Notes completed for each upgrade cycle to maintain configuration parity and interface stability. Operational outcomes documented by the implementation team include successful go live of the Epic Payer Platform ADT interface for UHC/Optum, prevention of multiple interface-related errors before patient care impact, and a stabilized reference laboratory interface baseline for future payer integrations.
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Buyer Intent: Companies Evaluating Epic Payer Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epic Payer Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epic Payer Platform for Core Admin Processing System include:
- Heapy Engineering, a United States based Professional Services organization with 100 Employees
- Ezee Fiber, a United States based Communications company with 150 Employees
- Zelis, a United States based Professional Services organization with 2500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Heapy Engineering | Professional Services | 100 | $10M | United States | 2026-09-22 |
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Cornerstone Research | Professional Services | 10 | $1M | United States | 2026-09-04 |
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Ezee Fiber | Communications | 150 | $20M | United States | 2026-08-25 |
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Professional Services | 2500 | $500M | United States | 2026-08-18 |
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Healthcare | 160000 | $37.0B | United States | 2026-08-13 |
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Communications | 10 | $1M | Poland | 2026-06-30 |
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Healthcare | 1588 | $629M | United States | 2026-06-29 |
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Professional Services | 120 | $12M | United States | 2026-06-12 |
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Automotive | 170 | $14M | United States | 2026-05-20 |
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Professional Services | 200 | $25M | United States | 2026-05-19 |
FAQ - APPS RUN THE WORLD Epic Payer Platform Coverage
Epic Payer Platform is a Core Admin Processing System solution from Epic Systems.
Companies worldwide use Epic Payer Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Centene, Health Care Service Corporation, Corewell Health, MetroHealth and Blue Cross and Blue Shield of Louisiana are recorded users of
Epic Payer Platform for Core Admin Processing System.
Companies using Epic Payer Platform are most concentrated in Healthcare, Banking and Financial Services and Insurance, with adoption spanning over 21 industries.
Companies using Epic Payer Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Payer Platform across Americas, EMEA, and APAC.
Companies using Epic Payer Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of Epic Payer Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Payer Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core Admin Processing System.