UK Health Security Agency
10 South Colonnade,
London, E14 4PU,
United Kingdom
London, E14 4PU,
United Kingdom
44 20 7654-8000
Government
UK Health Security Agency Technographics
UK Health Security Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UK Health Security Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6590 UK Health Security Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UK Health Security Agency has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UK Health Security Agency is running and its propensity to invest more and deepen its relationship with Oracle , Orgvue , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UK Health Security Agency revenues, which have grown to $583.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UK Health Security Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UK Health Security Agency Tech Stack and Enterprise Applications
UK Health Security Agency ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, UK Health Security Agency initiated a procurement through Public Health England to award Oracle Cloud ERP as its enterprise finance platform, classified in the ERP Financial category. The procurement record cites Oracle E-Business Suite as the incumbent UK hosted system and notes Oracle support for E-Business Suite ends in 2021, creating a mandatory upgrade requirement.
The Oracle Cloud ERP implementation scope centered on core corporate finance capabilities common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, procurement and fixed asset management, together with financial reporting and compliance controls. Configuration emphasis was on aligning Oracle Cloud ERP functional modules with existing corporate finance workflows and statutory reporting requirements.
Deployment architecture was specified as Oracle Cloud ERP hosted in the United Kingdom, with procurement covering up to seven years of Oracle Cloud licensing. The program replaced the UK hosted Oracle E-Business Suite that comprised the core of the agencys corporate IT systems, requiring migration and reconfiguration of existing corporate interfaces and data to the UK hosted cloud tenancy.
Procurement and governance used the negotiated procedure without prior publication under Regulation 33(1)(b)(ii), citing absence of competition for technical reasons, and stating that Oracle Cloud was the only solution that met the agencys requirement for UK hosting and the UK Cabinet Office recommendations for ERP software. The award notice indicated subcontracting opportunities are expected, and the decision was explicitly driven by the end of vendor support for Oracle E-Business Suite in 2021.
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Expense Management | ERP |
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2014 | 2014 |
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UK Health Security Agency HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | Evolutionary Systems Arabia | 2021 | 2021 |
In 2021, UK Health Security Agency implemented Oracle Cloud HCM Absence Management as part of a broader Oracle Fusion Cloud HCM selection supporting the newly formed agency created by the merger of Public Health England, NHS Test and Trace and the Joint Biosecurity Centre. The deployment targeted Absence and Leave Management to standardize absence administration across the unified UKHSA workforce and align HR processes with the agency target operating model.
The implementation delivered the Oracle Cloud HCM Absence Management application in staged releases, explicitly including Release 3b for Annual Leave and Release 3c for Absence, and the delivery team produced standard business analyst artifacts such as use case templates, test scripts, epics, and user stories. Business Process Analysts modeled end to end and cross functional processes in line with the Oracle Fusion HCM implementation programme, and they created a signed off process collection to support ongoing system maintenance and business process audit requirements.
Deployment architecture was cloud first, leveraging Oracle Fusion Cloud HCM as the SaaS platform, with Evolutionary Systems Arabia engaged as the implementation partner for rollout activities. The configuration work focused on Absence and Leave Management functional workflows and compensatory leave logic consistent with public sector HR practice, and the module was provisioned to operate across the merged organisation to support HR and workforce management at national and local operational levels within UKHSA.
Governance changes accompanied the technical rollout, with an improved organisational process modelling strategy introduced and a new standardized process modelling template rolled out for creating business process diagrams. These governance artifacts were used to standardize testing, change control, and audit traceability for absence workflows, embedding process diagrams into operating model documentation and release governance.
The program explicitly positioned Oracle Cloud HCM Absence Management to underpin the UKHSA Target Operating Model improvement and to provide a documented process catalogue for audit and maintenance purposes. The activity described was delivery oriented, focused on process standardization and governance rather than quantified outcomes or cost measures.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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UK Health Security Agency AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, UK Health Security Agency deployed Ruby Live Chat on its public website. Ruby Live Chat was implemented as a Chatbots and Conversational AI solution to deliver real time conversational support for citizens seeking public health information and services. The deployment establishes Ruby Live Chat as the primary web intake and triage channel for public facing inquiries on GOV.UK pages.
Architecturally the implementation follows a web widget model, embedding the Ruby Live Chat client into site pages and relying on vendor hosted session management and an agent console for live operators. Functional capabilities implemented include live chat routing, automated welcome messaging, transcript capture and administrative dashboards for message oversight, consistent with Chatbots and Conversational AI operational patterns. Operational coverage is focused on the agency website and aligns with public health communications and citizen services workflows, with governance assigned to communications teams to define chat handling and escalation procedures.
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UK Health Security Agency Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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UK Health Security Agency Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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UK Health Security Agency SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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UK Health Security Agency CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2023 | 2023 |
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UK Health Security Agency EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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UK Health Security Agency Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2014 | 2014 |
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UK Health Security Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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UK Health Security Agency CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at UK Health Security Agency
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance | Director | Finance | |
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National IT Project Manager | Manager | IT | |
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Oracle Fusion Cloud Programme Reporting Lead | Manager | IT | |
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Senior Business Operations Manager | Manager | Operations | |
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Head of Tax | Director | Finance | |
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Finance Systems Deputy Manager | Manager | IT | |
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Senior Finance Manager | Manager | Finance | |
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Senior Management Accountant | Manager | Finance | |
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IT Manager at UK NEQS Micro | Manager | IT | |
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Procurement Officer | Manager | Procurement | |
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Deputy Director, , Financial Systems & Data | Director | IT | |
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Head of Systems Data and Analytics | Director | IT | |
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Head of HR & Payroll Systems, Support & Workforce Reporting | Director | HR | |
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Head of IT | Director | IT | |
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Senior Finance Manager - Financial Strategy | Manager | Finance | |
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Senior Finance Business Partner | Manager | Finance | |
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Deputy Director, People Strategy and Change Programme | Director | HR | |
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Commercial Workforce & Business Planning Lead | Manager | HR | |
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HR Deputy Director - HR Business Partnering Employee Relations and Casework | Director | HR | |
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Apps Being Evaluated by UK Health Security Agency Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UK Health Security Agency IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UK Health Security Agency digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD UK Health Security Agency Technographics
UK Health Security Agency is a Government organization based in United Kingdom,
with around 6590 employees and annual revenues of $583.0 million.
UK Health Security Agency operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Ruby Live Chat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
UK Health Security Agency has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ruby.
UK Health Security Agency recently adopted applications including
Google Tag Manager in 2023, Poly Lens in 2022 and Oracle Cloud HCM Absence Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UK Health Security Agency’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UK Health Security Agency’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UK Health Security Agency technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.