UKG
2250 North Commerce Parkway,
Weston, 33326, FL,
United States
Weston, 33326, FL,
United States
1 800-432-1729
Professional Services
UKG Technographics
UKG Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UKG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 UKG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UKG has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Avature CRM for Candidate Relationship Management in 2016, Oracle Netsuite OpenAir for Professional Services Automation in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UKG is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UKG revenues, which have grown to $5.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UKG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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UKG Tech Stack and Enterprise Applications
UKG ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, UKG implemented Oracle E-Business Suite in the ERP Financial category, deploying Oracle E-Business Suite to consolidate and standardize core financial processing across the organization. The engagement was led with Oracle as the vendor and focused on embedding ERP Financial capabilities into UKG business workflows supporting finance and professional services functions.
The implementation included configuration and customization of standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, fixed assets, and cash management, complemented by custom web and client server applications developed and supported by UKG teams. Development work emphasized database design and application architecture, with bespoke interfaces and extensions to meet corporate reporting, transaction processing, and service billing requirements.
UKG established a service oriented integration environment to connect Oracle E-Business Suite with in house and SaaS enterprise applications, explicitly integrating with OpenAir PSA, Siebel CRM, OnDemand SaaS offerings, ORACLE Financials ERP components, Amdocs CRM, and OnTrack Ed. Services. Integration work covered data exchange, transactional orchestration, and shared master data flows, using middleware and documented integration patterns to support bi directional interactions between the ERP Financial core and adjacent systems.
Governance centered on creating and maintaining application architecture documentation and diagrams, and establishing development, documentation, and deployment standards enforced across teams. The program included support for business analysts during requirements gathering, support for QA analysts during verification and validation cycles, and mentoring of junior developers to sustain the customized environment and operational processes.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2013 | 2013 |
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Tax Management | ERP |
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2019 | 2020 |
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UKG HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016, UKG deployed Avature CRM for Candidate Relationship Management. Avature CRM is implemented on UKG's careers website, capturing applicant interactions and supporting recruitment marketing and talent engagement for the Professional Services organization and a workforce of 12,000 employees in the United States.
The implementation centers on candidate profiles, talent pools and CRM-driven talent pipelines, with campaign and event management, configurable career-site application capture and CRM workflows for outreach and candidate nurturing. Avature CRM is integrated with the careers.ukg.com site for direct candidate capture, and governance emphasizes centralized candidate data, consent controls and configurable workflow routing to align recruiting and hiring teams.
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Employee Experience | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2021 | 2021 |
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Talent Assessment | HCM |
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2022 | 2022 |
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UKG ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, UKG implemented Oracle Netsuite OpenAir to support Professional Services Automation across its services organization. The cloud hosted Oracle Netsuite OpenAir deployment was positioned as a centralized platform for project and resource management for professional services delivery.
Configuration emphasized core Professional Services Automation capabilities such as project management, resource scheduling, time and expense capture, billing and invoicing, and project profitability tracking. The Oracle Netsuite OpenAir implementation applied standard SaaS configuration patterns including role based access controls, configurable project templates, and automated time approval workflows to align delivery processes with services operations.
Rollout concentrated on standardizing project financial controls and timekeeping practices within UKG professional services teams, with governance centered on centralized operations and standardized workflows for project intake, staffing, and delivery reporting. The implementation narrative frames Oracle Netsuite OpenAir as the service delivery and resource planning platform for UKG Professional Services Automation, supporting consistent project execution and operational governance.
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UKG Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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UKG Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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UKG Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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UKG eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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UKG CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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UKG ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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UKG SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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UKG TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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UKG PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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UKG IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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UKG CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at UKG
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Analytics | Director | IT | |
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Director Data Science Practice | Director | IT | |
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Director, Enterprise Data Warehousing & Business Intelligence | Director | IT | |
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Sales Executive | Manager | Sales | |
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SVP Global Sales | VP | Sales | |
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VP, Sales | VP | Sales | |
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SVP of Operations & Chief Services Officer | CXO | Operations | |
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Director, Human Resources | Director | HR | |
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CEO | CXO | Finance | |
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Director, US Field Operations | Director | Finance | |
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Chief People Officer | CXO | HR | |
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Vice President, Human Resources / Talent Management | VP | HR | |
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VP Corporate Controller | VP | Finance | |
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CFO | CXO | Finance | |
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Vice President, Chief Information Officer | CXO | IT | |
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Chief People Officer | CXO | HR | |
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Senior Director, Talent Acquisition | Director | HR | |
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Senior Director Human Resources | Director | HR | |
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VP Global Strategic Alliance / Advisory Relations | VP | Operations | |
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Director of Strategic Partnerships | Director | Finance | |
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Senior Director of Payroll | Director | HR | |
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Chief Legal Officer | CXO | Legal | |
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Senior Director Risk and Compliance | Director | Risk | |
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Vice President, Contract Negotiation | VP | Procurement | |
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Director, Legal & Counsel | Director | Legal | |
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GVP, Relationship Management | VP | Finance | |
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Sales Director | Director | Sales | |
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Director of Sales | Director | Finance | |
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Sales Enablement Program Manager | Manager | Sales | |
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Lead Sales Enablement Program Manager | Manager | Sales | |
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Vice President Global Sales Operations & Chief of Staff | CXO | Sales | |
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Director, Global Sales Operations | Director | Sales | |
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Director, Compensation Analysis | Director | HR | |
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Vice President, Sales Operations & Strategy | VP | Sales | |
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Salesforce Administrator/Developer | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by UKG Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UKG IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UKG digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UKG Technographics
UKG is a Professional Services organization based in United States,
with around 12000 employees and annual revenues of $5.08 billion.
UKG operates a diverse technology stack with applications such as
Oracle E-Business Suite, Avature CRM and Oracle Netsuite OpenAir,
covering areas like ERP Financial, Candidate Relationship Management and Professional Services Automation.
UKG has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Avature.
UKG recently adopted applications including
Moodle LMS in 2022, HackerRank Platform in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UKG’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UKG’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UKG technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.