Freehold, 7728, NJ,
United States
UMH Properties Inc. Technographics
UMH Properties Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UMH Properties Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 340 UMH Properties Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UMH Properties Inc. has purchased the following applications: Rent Manager for Real Estate Property Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UMH Properties Inc. is running and its propensity to invest more and deepen its relationship with London Computer Systems , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UMH Properties Inc. revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UMH Properties Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UMH Properties Inc. Tech Stack and Enterprise Applications
UMH Properties Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| London Computer Systems | Legacy | Rent Manager | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, UMH Properties Inc. implemented Rent Manager as its Real Estate Property Management application on its public website. The Rent Manager deployment consolidates tenant portal functionality, lease management, online rent payment processing, maintenance ticketing, and property accounting modules consistent with Real Estate Property Management capabilities.
The system is used to surface listings and tenant self service through the UMH website, centralizing transactional workflows for property management, leasing, and accounting teams across UMH Properties operations. Governance emphasized web based tenant access and centralized administrative configuration, aligning operational processes for payments, work order intake, and lease administration while maintaining Rent Manager as the primary customer facing property management touchpoint.
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UMH Properties Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, UMH Properties Inc. implemented Cisco Webex Meetings. The company uses Cisco Webex Meetings as a cloud SaaS Audio Video and Web Conferencing solution embedded on its corporate website to support synchronous collaboration with tenants, investors, and internal teams. Configuration emphasizes browser-based join flows, scheduled meeting rooms, video and screen sharing, and meeting recording to support corporate communications and customer engagement.
The deployment architecture centers on Cisco Webex Meetings delivered from the vendor cloud with meeting links and join widgets surfaced directly on UMH Properties Inc. web pages, and administrative controls applied at the tenant level to manage users and meeting policies. Operational scope includes corporate communications, leasing and property management functions, with governance defined through admin roles, access controls, and standardized meeting scheduling practices to control external-facing sessions and recordings. Cisco Webex Meetings is the primary Audio Video and Web Conferencing platform for external stakeholder interactions and is instrumented to align conferencing workflows with calendar driven scheduling.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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UMH Properties Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, UMH Properties Inc. deployed Freshservice as its IT Service Management application and exposed the Freshservice self-service intake on the corporate website. The implementation aligns with UMH Properties Inc., Freshservice, IT Service Management and targets centralized IT operations for a 340-employee real estate and construction firm in the United States.
Freshservice was configured to provide core IT Service Management capabilities including a web-based service desk, incident management, problem and change workflows, a searchable knowledge base, service catalog driven request forms, and basic asset and CMDB tracking. Configuration focused on ticket form customization, SLA policy definitions, automated routing rules, and role-based access to support typical ITIL oriented support processes.
Operational coverage centers on IT operations and property support functions, with the Freshservice self-service portal embedded on UMH Properties Inc.'s website to capture user-reported incidents and service requests. No other third-party system integrations are identified in the provided source, so the implementation reads as a web-forward service desk deployment used for centralized request intake and case management across the organization.
Governance adjustments included formalizing incident lifecycle and escalation paths, instituting knowledge base ownership for support content, and defining change approval workflows and service level expectations to match enterprise support needs. The narrative reflects a platform-first IT Service Management deployment using Freshservice to centralize ticketing and user self-service on the company website.
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UMH Properties Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at UMH Properties Inc.
Apps Being Evaluated by UMH Properties Inc. Executives
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