Paris, 75016,
France
Unibail Rodamco Westfield Technographics
Unibail Rodamco Westfield Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unibail Rodamco Westfield and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2316 Unibail Rodamco Westfield employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unibail Rodamco Westfield has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Workday Recruiting for Recruiting, Applicant Tracking System in 2019, ServiceNow Field Service Management for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unibail Rodamco Westfield is running and its propensity to invest more and deepen its relationship with SAP , Workday , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unibail Rodamco Westfield revenues, which have grown to $3.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unibail Rodamco Westfield intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unibail Rodamco Westfield Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2023 | 2025 |
In 2023, Unibail-Rodamco-Westfield implemented SAP S/4 HANA as an ERP Financial application to centralize group reporting and financial consolidation. The deployment targeted Corporate Control & Analytics and regional finance teams, with a primary focus on control and consolidation of regional KPIs and the preparation of the Group quarterly reporting on key indicators.
Configuration concentrated on core financial capabilities aligned to ERP Financial use cases, including general ledger consolidation, budgeting and planning workflows tied to Leasing Activity, and structured reporting for Sales & Footfall KPIs. The SAP S/4 HANA implementation was paired with standardized Excel templates produced via SAP Analysis for Office to support data extraction and template-driven quarterly reporting.
Integrations in the implementation included SAP Analysis for Office and Power BI to enable ad hoc analyses, Top Management dashboards and consolidated reporting workflows, with DAX development and UI and UX management for executive dashboards. Operational coverage explicitly included Corporate Control & Analytics, regional finance teams, the Management Board and Investor Relations, supporting monthly consolidated reports, annual budget preparation and ad hoc analytical requests.
Governance and process changes emphasized standardized budget collaboration with regions, challenge and validation of Leasing Activity figures, and quality controls around financial feedback and key indicator relevance. Project activities also included contribution to the migration to SAP S/4 HANA to ensure smooth integration of data and business processes and to preserve the integrity of consolidated financial reporting.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Unibail Rodamco Westfield implemented Workday Recruiting. Unibail Rodamco Westfield implemented Workday Recruiting for Recruiting,Applicant Tracking System to support corporate recruiting and talent acquisition functions on their public career site.
Workday Recruiting is configured to provide core Recruiting,Applicant Tracking System capabilities, including job requisition creation, candidate application capture, applicant tracking workflows, interview scheduling, and offer orchestration. The deployment uses cloud-based Workday Recruiting modules to manage the end-to-end applicant lifecycle and maintain candidate records within the Workday application.
Operational coverage is centered on roles published to the URW career portal, with the career site integration serving as the primary candidate entry and application channel. Governance emphasizes centralized workflow definitions, role-based access for recruiters and hiring managers, and approval routing implemented inside the Workday Recruiting application.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Unibail-Rodamco-Westfield implemented ServiceNow Field Service Management to standardize on a single Field Service Management platform for its property maintenance operations. The implementation targeted facility and on-site maintenance workflows within the real estate and property management organization of Unibail-Rodamco-Westfield, aligning field execution with centralized service management governance.
ServiceNow Field Service Management was configured to support core FSM capabilities, including work order lifecycle management, scheduling and dispatch, mobile technician workflows, asset and inventory tracking, preventive maintenance scheduling, and SLA monitoring. Configuration emphasized mobile-first field execution and automated work order orchestration, using platform-native modules for case to work order conversion and technician tasking to reduce manual handoffs.
Operationally the deployment was aligned with enterprise service management practices, integrating ServiceNow Field Service Management with the platform CMDB and property maintenance process workflows to ensure asset context and service history were available to field crews. Governance changes included establishing centralized service ownership, standardized intake and prioritization rules for work orders, and formalized field-to-backoffice escalation procedures. The implementation was later showcased by the customer at the ServiceNow Summit in Paris, reflecting ongoing interest in evolving the solution with generative AI capabilities for future work orchestration.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
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|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
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|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
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IT Service Management | ITSM |
|
2020 | 2020 |
|
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Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Unibail Rodamco Westfield
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unibail Rodamco Westfield Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||