Eden Prairie, 55344, MN,
United States
United Healthcare Technographics
United Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400000 United Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Healthcare has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Gomo Learning for Learning and Development in 2017, EpicCare ClinDoc (Inpatient) for Electronic Health Record in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Healthcare is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Gomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Healthcare revenues, which have grown to $400.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Healthcare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2006 | 2006 |
In 2006, United Healthcare implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core finance processes and standardize accounting workflows. The deployment leveraged NetSuite cloud delivery and multi entity capabilities to provide a unified financial ledger across business units, positioning Oracle NetSuite ERP as the primary system for statutory and management accounting.
Configuration focused on ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and multi entity consolidation. Oracle NetSuite ERP was configured to support financial reporting and period close automation, intercompany accounting flows, and compliance controls consistent with enterprise financial operations.
Operational scope emphasized finance and accounting functions, including treasury and corporate finance workstreams, with governance implemented through a standardized chart of accounts, role based access controls, audit trail logging, and formalized month end close procedures. Process standardization and centralized financial workflows were established to align financial controls and reporting across the organization.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gomo | Legacy | Gomo Learning | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, United Healthcare implemented Gomo Learning for its Learning and Development environment. The deployment is listed on Gomo Learning's customer references, indicating use of Gomo Learning as a vendor-supplied cloud authoring and content delivery application to support employee learning, compliance training, and HR learning programs.
Standard configuration for Gomo Learning in this context would include cloud-based course authoring, responsive multi-device publishing, and content packaging compatible with SCORM and xAPI for downstream LMS distribution. Governance details align with centralized content authoring, version control and staged review workflows to support enterprise Learning and Development governance, content localization, and ongoing course maintenance.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EpicCare ClinDoc (Inpatient) | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 United Healthcare deployed EpicCare ClinDoc (Inpatient) from Epic Systems as its core Electronic Health Record for inpatient clinical documentation. The implementation focused on embedding EpicCare ClinDoc (Inpatient) into enterprise nursing and physician documentation workflows to standardize clinical notes, encounter closing, and inpatient order capture across hospital settings.
Configuration and functional scope centered on EpicCare Inpatient clinical documentation modules, with explicit alignment to inpatient orders and patient flow use cases described in hiring requirements. The program included design, build and testing phases, active participation in unit, system and integrated testing, recurring upgrade and enhancement initiatives, and day to day production monitoring and incident response as part of ongoing application lifecycle activities.
Operational coverage emphasized enterprise environment support, collaboration with trainers to develop application specific training curriculum, and coordination with help desk teams for incident intake and 24/7 on call escalation. The role profile signals strong involvement in workflow analysis, translation of business requirements into functional specifications, and continuous configuration updates to support clinical users across United Healthcare’s domestic operations, with travel to USA locations up to 10 percent as required.
Governance practices implemented included adherence to organization standards for system configuration and change control, thorough documentation of system design and build artifacts, formal design and validation sessions with stakeholders, and structured escalation paths for technical and clinical issues. The implementation narrative reflects an emphasis on sustained configuration governance, cross-team communication, and tightly managed testing and release processes for EpicCare ClinDoc (Inpatient).
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2015 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Community Management | CRM |
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2018 | 2018 |
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CRM | CRM |
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2023 | 2023 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by United Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||