Washington, 20260, DC,
United States
United States Postal Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United States Postal Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 640000 United States Postal Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United States Postal Service has purchased the following applications: Exela Lockbox for AR Automation in 2014, Starlims Abbott eScreen for BackGround Screening in 2013, Care Systems for Healthcare ERP in 1992 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United States Postal Service is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United States Postal Service revenues, which have grown to $78.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United States Postal Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP Financial Management | n/a | 2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2009 | 2009 |
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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Expense Management | ERP Financial Management |
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2004 | 2004 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2013 | 2013 |
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Benefits Administration | HCM |
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2004 | 2005 |
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Core HR | HCM |
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2004 | 2005 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Environment, Health and Safety (EHS) | HCM |
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2004 | 2005 |
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Learning and Development | HCM |
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2004 | 2005 |
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Recruiting, Candidate Relationship Management | HCM |
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2012 | 2012 |
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Talent Management | HCM |
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2004 | 2005 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Care Systems | Legacy | Care Systems | Healthcare ERP | ERP Services and Operations | n/a | 1992 | 1995 |
In 1992 the United States Postal Service engaged Care Systems and the engagement produced the Care Systems application that evolved from a staffing consultancy into a workforce-optimizing solution. The implementation is cataloged under the Healthcare ERP category, reflecting the application focus on workforce scheduling and time and attendance capabilities applied to postal operations.
The Care Systems implementation centered on workforce scheduling and time and attendance functionality, with configuration covering roster management, shift templates, rule-based scheduling and exception handling to support continuous mail and delivery operations. Modules emphasized automated schedule generation and crew-level assignment logic, consistent with vendor history of developing scheduling engines for postal workflows.
Operational scope targeted postal operations and workforce management functions, embedding the Care Systems application into scheduling workflows used by operational supervisors and staffing planners across USPS sites. Integration details are not specified in public materials, the implementation narrative is therefore structured around the application modules and operational coverage rather than named system-to-system integrations.
Governance grew out of the original consultancy relationship, moving scheduling responsibility to workforce managers and establishing standardized scheduling processes tied to the Care Systems application. Outcomes cited by the vendor include improved scheduling capability and productivity for postal workforce planning, reflecting the intended operational benefits of the Care Systems deployment.
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Mailing System | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2019 | 2020 |
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Test Automation Platform | PaaS |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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Single Sign-On (SSO) | IaaS |
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2003 | 2004 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2014 | 2014 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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