Universal Soul Service Corporation
30 Wertheim Crt Unit 27D,
Richmond Hill, L4B 1B9, ON,
Canada
Richmond Hill, L4B 1B9, ON,
Canada
1 905-707-0883
Healthcare
Universal Soul Service Corporation Technographics
Universal Soul Service Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universal Soul Service Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 Universal Soul Service Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universal Soul Service Corporation has purchased the following applications: Sage Intacct for ERP Financial in 2024, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universal Soul Service Corporation is running and its propensity to invest more and deepen its relationship with Sage , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universal Soul Service Corporation revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universal Soul Service Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universal Soul Service Corporation Tech Stack and Enterprise Applications
Universal Soul Service Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024 Universal Soul Service Corporation deployed Sage Intacct as its ERP Financial platform and exposed parts of the application on its public website, establishing the system as the finance and billing backbone for the 31 person Canadian healthcare provider. The Sage Intacct implementation is positioned to support core finance and accounting functions across the organization, aligning accounts payable, accounts receivable and general ledger processing with centralized financial reporting workflows. Sage Intacct is presented as the primary system of record for transactional finance activity and customer billing surfaced through the website.
Configuration focuses on standard ERP Financial modules, with Sage Intacct configured for general ledger management, accounts payable automation, accounts receivable and invoicing, and financial reporting and dashboards. The deployment likely leverages recurring billing configuration and bank reconciliation capabilities common to the product family, and applies role based access controls and automated journal posting to enforce month end close discipline. The implementation narrative emphasizes application level configuration and operational workflows rather than bespoke extensions.
The use of Sage Intacct on the website indicates a vendor hosted cloud deployment model with web facing integration points to surface invoices or statements and to support customer billing visibility, using the application as an embedded finance service for front end billing scenarios. Governance appears oriented around a centralized chart of accounts, audit trails and access segmentation for finance and clinic operations, with process standardization for invoicing and month end routines. This deployment positions Sage Intacct as Universal Soul Service Corporation Sage Intacct ERP Financial for finance and accounting operations.
|
Universal Soul Service Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Universal Soul Service Corporation implemented Zendesk Chat to provide web-based patient messaging and front-desk support. Zendesk Chat, classified as Chatbots and Conversational AI, is embedded on the company website to enable real-time conversations, automated response flows, and capture of chat transcripts for patient inquiries and appointment coordination.
The deployment emphasizes a lightweight web widget model with configuration of agent routing, canned responses, presence indicators, and offline message capture, scaled to the companys 31-employee support footprint. Operational coverage is centered on patient-facing customer service and website-driven intake, with governance managed by internal customer service and website operations stakeholders, and rollout confined to the corporate site where Zendesk Chat drives conversational workflows.
|
Universal Soul Service Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Universal Soul Service Corporation implemented Microsoft 365 as its Collaboration platform. The company website includes references to Microsoft 365 assets, indicating active use of the Microsoft 365 tenant for public facing and internal collaboration resources.
The Microsoft 365 deployment aligns with common Collaboration capabilities, including cloud email, real time chat and meetings, and document libraries for content sharing and versioning. Microsoft 365 is used to provide Exchange Online style messaging, Microsoft Teams style synchronous collaboration, and SharePoint and OneDrive style document management within the organization.
Operationally the implementation serves a 31 person healthcare organization in Canada, covering both administrative and clinical support staff. The deployment is consistent with a cloud hosted Microsoft 365 tenant model with centralized account provisioning, role based access controls, and document sharing policies to manage clinical and operational workflows.
Governance is oriented around standard collaboration controls, such as permissioned document libraries and team level communication channels, to support internal coordination and external web surfaced content. The narrative focuses on Microsoft 365 as the Collaboration application used by Universal Soul Service Corporation, supporting core business functions of communication, document management, and team collaboration.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Universal Soul Service Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Universal Soul Service Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Universal Soul Service Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Universal Soul Service Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Universal Soul Service Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Universal Soul Service Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Universal Soul Service Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Universal Soul Service Corporation Technographics
Universal Soul Service Corporation is a Healthcare organization based in Canada,
with around 31 employees and annual revenues of $5.0 million.
Universal Soul Service Corporation operates a diverse technology stack with applications such as
Sage Intacct, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Universal Soul Service Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Zendesk and Microsoft.
Universal Soul Service Corporation recently adopted applications including
Sage Intacct in 2024, Slack Connect in 2022 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Universal Soul Service Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Universal Soul Service Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Universal Soul Service Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.