San Mateo, 94403, CA,
United States
Upstart Holdings, Inc. Technographics
Upstart Holdings, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Upstart Holdings, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1497 Upstart Holdings, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Upstart Holdings, Inc. has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2020, Greenhouse ATS for Applicant Tracking System in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Upstart Holdings, Inc. is running and its propensity to invest more and deepen its relationship with Tipalti , Oracle , Expensify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Upstart Holdings, Inc. revenues, which have grown to $850.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Upstart Holdings, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Upstart Holdings, Inc. Tech Stack and Enterprise Applications
Upstart Holdings, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020 Upstart Holdings, Inc. deployed Tipalti Invoice Management and Bill Processing System as an AP Automation solution on their website. The initiative established an electronic invoice intake and bill processing capability to centralize invoice handling within the finance organization and to surface a single source of invoice records for accounts payable.
Tipalti Invoice Management and Bill Processing System was configured to manage invoice capture and validation, automated routing for approvals, exceptions handling, and bill processing workflows. The implementation emphasized standardized approval sequencing and centralized invoice tracking to streamline AP workstreams and reduce manual touch points across finance and procurement related functions.
Governance was reinforced through role based approval routing and audit trail instrumentation to support invoice controls and compliance for the accounts payable function. Operationally the deployment focused on embedding AP Automation into existing finance processes, with configuration centered on invoice lifecycle orchestration and exception management rather than bespoke integrations.
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2018 | 2018 |
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Upstart Holdings, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Upstart Holdings, Inc. implemented Greenhouse ATS, an Applicant Tracking System, and embedded the Greenhouse ATS on its public careers website to centralize candidate intake and hiring workflows. The deployment was positioned to support recruitment activity across corporate talent acquisition functions and to capture applications directly from Upstart’s website.
The Greenhouse ATS configuration emphasized standard Applicant Tracking System capabilities including job posting and approval workflows, candidate pipelines, structured interview orchestration, interview scorecards, offer management, and recruiting analytics. The implementation integrated the careers site to route applicants into Greenhouse ATS, aligned requisition and interview processes with Talent Acquisition governance, and established reporting workflows to inform recruiting operations and hiring managers.
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Upstart Holdings, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Upstart Holdings, Inc. implemented Ruby Live Chat on its public website. The deployment places Ruby Live Chat as a Chatbots and Conversational AI application to provide web-embedded conversational interfaces for customer support and online lead capture.
The implementation centers on a browser-based chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, message routing, and transcript logging to support customer service and sales engagement. Operational ownership is aligned to digital customer engagement and support workflows, with the Ruby Live Chat instance embedded in Upstart's public site and configured to feed chat activity into established customer handling processes.
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Upstart Holdings, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Upstart Holdings, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Upstart Holdings, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Upstart Holdings, Inc. IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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Upstart Holdings, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Upstart Holdings, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Upstart Holdings, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Upstart Holdings, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Upstart Holdings, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Head of Accounting Operations | Director | Finance |
Apps Being Evaluated by Upstart Holdings, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-05 | Upstart Holdings, Inc. | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-10-01 | Upstart Holdings, Inc. | Evaluated | Plaid Financial | Plaid Lending | Loan Management | ERP Services and Operations |
| 2025-09-23 | Upstart Holdings, Inc. | Evaluated | ADP | ADP Payroll | Payroll | HCM |
| 2025-08-13 | Upstart Holdings, Inc. | Evaluated |
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Loan Management | ERP Services and Operations |
| 2025-04-16 | Upstart Holdings, Inc. | Evaluated |
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Dealership Management | ERP Services and Operations |
| 2024-12-06 | Upstart Holdings, Inc. | Evaluated |
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Digital Banking | ERP Services and Operations |