Fort Worth, 76102, TX,
United States
USHEALTH Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by USHEALTH Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 860 USHEALTH Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USHEALTH Group has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Convoso Virtual Call Center for Call Center in 2023, Equifax CaseBuilder Platform for Case Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USHEALTH Group is running and its propensity to invest more and deepen its relationship with Microsoft , Convoso , CallerReady or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USHEALTH Group revenues, which have grown to $470.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USHEALTH Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Convoso | Legacy | Convoso Virtual Call Center | Call Center | CRM | n/a | 2023 | 2023 | In 2023, USHEALTH Group implemented Convoso Virtual Call Center for insurance sales and lead follow-up across U.S. regional teams. The Convoso Virtual Call Center was adopted by a USHEALTH Advisors agency to address caller ID reputation and to optimize dialing workflows in outbound contact programs, aligning the deployment with the Call Center category and sales operations priorities. Implementation focused on call management capabilities native to the Convoso Virtual Call Center, including dialing workflow configuration, caller ID reputation controls, campaign orchestration, and agent queue management. Configuration work centered on tuning outbound dial patterns and campaign rules to improve contactability and to streamline lead follow-up processes for front line agents and team supervisors. Operational coverage was regional, spanning U.S. teams within the USHEALTH Advisors sales organization, and the rollout emphasized changes to agent dialing practices and campaign governance. Governance adjustments formalized campaign scheduling, monitoring of caller ID reputation, and centralized oversight of outbound campaign performance to ensure consistent dialing behavior across regions. The deployment delivered explicitly reported results, with around a 30% increase in contact rates and roughly 30% more sales, while materially lowering cost per acquisition. Convoso Virtual Call Center served as the primary Call Center platform supporting insurance sales and lead follow-up functions for the USHEALTH Advisors agency during the 2023 implementation. | |
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Campaign Management | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax CaseBuilder Platform | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EPM | EPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Risk Management | TRM |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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HR Compliance | HCM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Incident Management | ITSM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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