Van Gelder Groep
Sluiswachter 18,
Nijkerk, 3861 SN,
Netherlands
Nijkerk, 3861 SN,
Netherlands
31 8 8115 4000
Professional Services
Van Gelder Groep Technographics
Van Gelder Groep Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Van Gelder Groep and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Van Gelder Groep employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Van Gelder Groep has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Hotjar for Customer Experience in 2021, TOPdesk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Van Gelder Groep is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Van Gelder Groep revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Van Gelder Groep intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Van Gelder Groep Tech Stack and Enterprise Applications
Van Gelder Groep Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Van Gelder Groep deployed Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The implementation covers the companys 1,200 employees and centralizes cloud-hosted productivity and communication tooling for a Netherlands-based professional services firm.
Google Workspace (Formerly Google G-Suite) was configured with core Collaboration modules including Gmail for corporate email, Google Drive for centralized file storage and shared drives, Google Docs and Sheets for real-time document collaboration, Google Calendar for scheduling, and Google Meet for virtual conferencing. The deployment uses the Google Admin console to enforce organizational units, account provisioning workflows, basic device management and standard security controls such as two-step verification and access policy configuration.
Operational scope extends across professional services, project delivery, and corporate support functions, where collaboration workflows and document co-editing are primary use cases. Tenant-level configuration emphasizes centralized domain management, shared drive structures for cross-team content, and role-based admin responsibilities to control access and visibility across departments.
Governance was implemented through Admin console policy settings, organizational unit segmentation, and administrative role assignments to manage compliance and user lifecycle. Training and user adoption practices are aligned with common Collaboration platform patterns, focusing on collaborative editing, scheduling, and cloud file management to standardize workflows across the organization.
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Collaboration | Collaboration |
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2022 | 2022 |
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Van Gelder Groep CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Van Gelder Groep implemented Hotjar on its public website. The implementation establishes Hotjar as the Customer Experience solution for capturing behavioral analytics across customer-facing pages and conversion funnels, supporting marketing, UX, and customer service functions.
Hotjar was deployed using the vendor client side tracking snippet to enable session replay, heatmaps, click maps, conversion funnel analysis, and on site feedback widgets. Configuration work focused on recording sampling, page and event targeting, and data retention settings consistent with Customer Experience instrumentation.
Operational governance consolidated analytics ownership within the digital marketing and UX teams, including role based access controls for recordings and feedback data and privacy configuration to limit collection of personally identifiable information. The rollout emphasized instrumentation of public site journeys and the incorporation of behavioral signals into product and campaign optimization workflows.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Van Gelder Groep ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Topdesk | Legacy | TOPdesk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Van Gelder Groep implemented TOPdesk as its IT Service Management solution. The professional services firm with approximately 1,200 employees is using TOPdesk on its corporate website to surface a web‑based service portal for request submission and customer self-service.
The TOPdesk deployment centers on an embedded self-service portal and ticketing workflows, leveraging IT Service Management capabilities commonly used for incident reporting, request fulfillment, knowledge management and SLA orchestration. Configuration emphasis is on web forms, categorization and ticket lifecycle handling to enable structured intake and automated routing.
Operational coverage spans customer facing interactions via the website and internal service workflows for IT and service delivery teams within Van Gelder Groep in the Netherlands. Governance and process focus align to centralized request routing, defined escalation paths and knowledge base curation consistent with IT Service Management best practices.
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Van Gelder Groep IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Van Gelder Groep
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Van Gelder Groep Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Van Gelder Groep IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Van Gelder Groep digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Van Gelder Groep Technographics
Van Gelder Groep is a Professional Services organization based in Netherlands,
with around 1200 employees and annual revenues of $600.0 million.
Van Gelder Groep operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Hotjar and TOPdesk,
covering areas like Collaboration, Customer Experience and IT Service Management.
Van Gelder Groep has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Contentsquare and Topdesk.
Van Gelder Groep recently adopted applications including
Slack Connect in 2022, Microsoft Clarity in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Van Gelder Groep’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Van Gelder Groep’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Van Gelder Groep technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.