s-Hertogenbosch, 5211 JN,
Netherlands
Van Lanschot Technographics
Van Lanschot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Van Lanschot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1780 Van Lanschot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Van Lanschot has purchased the following applications: Centric Paymaster for Payroll in 2015, Sitecore CMS for Web Content Management in 2018, Momentive Usabilla for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Van Lanschot is running and its propensity to invest more and deepen its relationship with Centric , Sitecore , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Van Lanschot revenues, which have grown to $606.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Van Lanschot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Van Lanschot Tech Stack and Enterprise Applications
Van Lanschot HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Centric | Legacy | Centric Paymaster | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Van Lanschot deployed Centric Paymaster as its Payroll system. The implementation was focused on supporting HR operations that manage employee inflow, throughflow and outflow, covering administrative tasks such as drafting employment contracts, processing HR changes and absence administration. Primary users included Assistant HR Operations, HR managers and line management who act as the first point of contact for operational payroll and personnel questions. The deployment scope emphasized payroll execution and personnel recordkeeping within Van Lanschot's HR function.
Centric Paymaster was configured to handle core payroll processing, employee master data management, contract lifecycle inputs and absence management, with automated workflows for payroll changes and pay runs. The Centric Paymaster configuration accommodated specialist HR development activities by maintaining training and qualification records and by producing schedules for trainees and Young Professionals. Functional capabilities implemented included confirmation communications to employees and administrative workflows for employment settlements.
Integrations with PersMaster and Visma transmitted personnel change events into Centric Paymaster to drive payroll updates and confirmation processes. That integration pattern supported operational tasks performed by Assistant HR Operations, including recording personnel changes, processing employment contracts and administering absence records. Operational coverage centered on Van Lanschot's HR teams and coordination with line management across the business.
Governance and workflow design routed change validation through HR management, with Assistant HR Operations responsible for assessing compliance with personnel regulations and escalating exception requests to line management and the HR Manager. The implementation supported administrative compliance activities related to the Gatekeeper Improvement Act while preserving audit trails for personnel and training records. Overall the deployment aligned Centric Paymaster to day to day HR operations, payroll execution and HR development administration.
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Van Lanschot Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 Van Lanschot implemented Sitecore CMS for its primary corporate website. Sitecore CMS functions as Van Lanschot's Web Content Management platform to author, manage, and publish customer-facing web content across its digital channels in the Netherlands. The deployment focuses on centralized content models, template-driven page composition, and digital asset management to support consistent messaging across pages.
Configuration and operational processes emphasize editorial workflows, staged approvals, and role-based authoring governed by digital and marketing teams, aligning content governance with publish cycles. The implementation includes personalization and multilingual content capabilities consistent with Web Content Management practices, while the source does not specify named integrations with backend systems. This Sitecore CMS deployment is centered on the corporate website and related customer-facing touchpoints, providing a foundation for ongoing content operations.
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Van Lanschot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | Momentive Usabilla | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Van Lanschot implemented Momentive Usabilla as a Customer Experience application to capture user feedback on its public website. The deployment places Momentive Usabilla within the bank's web channel instrumentation for digital customer experience and user experience research.
Configuration focused on in page feedback widgets, targeted micro surveys and visual feedback capture to collect qualitative comments and quantitative ratings at the point of interaction. Functional modules implemented include survey trigger rules, form workflows and feedback segmentation by page or user flow to support experience management processes. The full application name Momentive Usabilla is used to instrument live pages and collect session based feedback for ongoing analysis.
Operational ownership is aligned with digital channels, customer experience and UX teams, concentrating on continuous capture of site visitor feedback and prioritization of experience issues. Governance and rollout were scoped to the corporate website, with feedback review and experience remediation workflows integrated into the bank's digital operations and product management practices.
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Customer Experience | CRM |
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2016 | 2016 |
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Van Lanschot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Van Lanschot
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Van Lanschot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-04 | Van Lanschot | Evaluated | Novisto | Novisto ESG | Environmental, Social, and Governance (ESG) | EPM |
| 2024-12-17 | Van Lanschot | Evaluated | Objectway | Objectway Eximius Portfolio Management | Portfolio and Investment Management | Investment Management |