Bradford, BD1 2SU,
United Kingdom
Vanquis Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vanquis Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1269 Vanquis Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vanquis Bank has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Zoot Revenue Cycle Management for Revenue Cycle Management in 2020, Synthetix for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vanquis Bank is running and its propensity to invest more and deepen its relationship with Microsoft , Zoot Enterprises , Synthetix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vanquis Bank revenues, which have grown to $609.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vanquis Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoot Enterprises | Legacy | Zoot Revenue Cycle Management | Revenue Cycle Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Vanquis Bank implemented Zoot Revenue Cycle Management with Zoot Enterprises to deliver a configurable digital origination and in life decisioning platform for its Moneybarn motor finance business in the United Kingdom. The Zoot Revenue Cycle Management deployment targeted vehicle finance origination and credit decisioning workflows within retail lending operations, aligning the Revenue Cycle Management platform to Moneybarn business processes.
The implementation emphasized configurable decisioning and automation capabilities, including digital application intake, rules based underwriting, in life decisioning for account management, and strengthened fraud controls. Zoot Revenue Cycle Management was configured to support configurable scoring and decisioning modules, orchestration of application flows, and automated in life interventions consistent with Revenue Cycle Management functional terminology.
The engagement formed a multi year relationship beginning around 2020 and was scoped to Moneybarn operational areas, affecting origination, underwriting, fraud prevention, and servicing teams. Vanquis Bank and Zoot describe the initiative as delivering accelerated decision times and measurable cost and time to market improvements, while explicitly strengthening fraud controls for the motor finance business.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synthetix | Legacy | Synthetix | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Vanquis Bank implemented Synthetix on its public website to extend digital customer service capabilities. The Synthetix deployment is a Chatbots and Conversational AI implementation designed to handle inbound customer queries, enable guided self-service, and provide conversational routing across web channels.
Configuration centered on conversational NLU models, intent classification, dialog orchestration, and knowledge base driven FAQ automation, with content authored for retail banking scenarios. Synthetix was provisioned as a web chat widget with session management and handoff logic to escalate conversations to human agents when escalation rules are met.
The implementation is scoped to digital customer service and front line retail banking functions on Vanquis Bank's UK website, operated by the bank's contact center and web support teams. Governance practices established included content ownership, conversation review cycles, and phased rollout with ongoing monitoring and tuning of conversational models to maintain intent accuracy.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Interactive Voice Response (IVR) | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Risk Management | TRM |
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2024 | 2024 |
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Treasury Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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