VFS Global India
22, Gopalan Innovation Mall, Bannerghatta Main Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar,
Bengaluru, 560076,
India
Bengaluru, 560076,
India
n/a
Professional Services
VFS Global India Technographics
VFS Global India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VFS Global India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2690 VFS Global India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VFS Global India has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2020, Microsoft 365 for Collaboration in 2020, Netcore Customer Engagement for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VFS Global India is running and its propensity to invest more and deepen its relationship with Microsoft , Netcore , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VFS Global India revenues, which have grown to $739.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VFS Global India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VFS Global India Tech Stack and Enterprise Applications
VFS Global India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, VFS Global India implemented Microsoft Dynamics NAV. The deployment positioned Microsoft Dynamics NAV as the ERP Financial application supporting core Accounts and Finance operations for VFS Global Pvt Ltd, with primary operational coverage in the Delhi finance function.
The implementation configured Microsoft Dynamics NAV to address accounts payable workflows, vendor invoice processing and payment execution, vendor reconciliation, and journal entry automation. It also supported expense MIS with provisions, extra duty and imprest payouts, purchase order approval routing, cash flow visibility, salary entry assistance, bank reconciliation, vendor aging reports, referral doctor payouts, and TDS handling, with Microsoft Dynamics NAV used alongside Excel for reporting and transaction preparation.
Governance and process changes centered on formalizing PO approval and accounts payable controls, standardizing vendor reconciliation and aging procedures, and producing periodic MIS for expense provisions and cash flow monitoring. Operational scope remained within the Accounts and Finance function in India, reflecting configuration and workflow orchestration inside Microsoft Dynamics NAV to align day to day accounting, payment, and reconciliation processes.
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VFS Global India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, VFS Global India implemented Microsoft 365 to support Collaboration across its India organization. The deployment covers a 2690 employee base and is referenced on the VFS Global India website, indicating tenant level adoption of cloud-hosted productivity services. Microsoft 365 is used to deliver core Collaboration capabilities including email, real-time chat and meetings, and document collaboration for corporate teams.
Configuration aligns to standard Collaboration modules such as Exchange Online for messaging, Microsoft Teams for meetings and chat, and SharePoint with OneDrive for document management and intranet functions. Operational scope focuses on corporate business functions including internal communications, document lifecycle management, appointment and case coordination, and cross site team collaboration. Governance appears consistent with centralized tenant controls for user provisioning and information governance, while the website reference suggests integration of Microsoft 365 hosted content or identity-aware services into the public web presence.
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VFS Global India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, VFS Global India deployed Netcore Customer Engagement on its website. The implementation established Netcore Customer Engagement as the primary digital platform for web based customer interactions and marketing communications on the India site. Deployment focused on instrumenting the public site to manage email, in site messaging and personalized content delivery to visitors, consolidating customer engagement workflows under a single application.
Configuration emphasized Customer Engagement capabilities such as campaign management, audience segmentation, personalization, real time messaging and analytics to orchestrate customer journeys. Operational coverage included marketing and digital experience teams responsible for customer communications and inquiry handling on the India website. Governance was structured around campaign approval and content review workflows to coordinate marketing, customer operations and digital content owners.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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VFS Global India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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VFS Global India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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VFS Global India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at VFS Global India
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| No data found | ||||||
Apps Being Evaluated by VFS Global India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VFS Global India IT executives and key decision makers. This section highlights VFS Global India's latest recorded technology evaluations, including Microsoft Azure Cloud Services for Application Hosting and Computing Services on 2026-03-12 and Ramco ERP for ERP Financial on 2025-02-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VFS Global India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-12 | VFS Global India | Evaluated | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
| 2025-02-27 | VFS Global India | Evaluated | Ramco Systems | Ramco ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD VFS Global India Technographics
VFS Global India is a Professional Services organization based in India,
with around 2690 employees and annual revenues of $739.0 million.
VFS Global India operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Microsoft 365 and Netcore Customer Engagement,
covering areas like ERP Financial, Collaboration and Customer Engagement.
VFS Global India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Netcore.
VFS Global India recently adopted applications including
Salesforce Sales Cloud in 2021, Cloudflare CDN in 2021 and Microsoft Dynamics NAV in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VFS Global India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VFS Global India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VFS Global India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.