Videoscope
1106 Dearness Dr Suite 4,
London, N6E 1N9, ON,
Canada
London, N6E 1N9, ON,
Canada
1 519-668-0660
Manufacturing
Videoscope Technographics
Videoscope Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Videoscope and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Videoscope employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Videoscope has purchased the following applications: Quorum DMS for Dealership Management in 2020, CarChat24 for Chatbots and Conversational AI in 2015, YOVU for PBX, VoiP and Phone Systems in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Videoscope is running and its propensity to invest more and deepen its relationship with Quorum Information Technologies , CarChat24 , YOVU or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Videoscope revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Videoscope intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Videoscope Tech Stack and Enterprise Applications
Videoscope ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quorum Information Technologies | Legacy | Quorum DMS | Dealership Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Videoscope implemented Quorum DMS, deploying Quorum DMS as its Dealership Management application to centralize service and quoting workflows. The deployment at a Canada based manufacturing firm with two employees indicates a focused, single site implementation aimed at operationalizing fixed operations and quoting within a compact organizational footprint.
The implementation configuration is aligned to Quorum DMS capabilities inferred from public materials, with emphasis on Fixed Operations and Analytics modules. Functional workflows implemented include service intake and estimating, work order orchestration, and analytics driven reporting for service performance and quoting efficiency, reflecting category typical capabilities for Dealership Management.
Public Quorum references cite Finch Auto Group as a customer with executive testimonials about improved service performance after enabling fixed operations and quoting features, which underscores Quorum DMS feature sets that Videoscope could leverage. Governance and process changes were concentrated on configuring fixed operations workflows, establishing role based access for service and quoting users, and instrumenting analytics dashboards to support operational decision making for the service department.
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Videoscope AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarChat24 | Legacy | CarChat24 | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Videoscope implemented CarChat24 on its public website. Videoscope uses CarChat24 as a Chatbots and Conversational AI solution to support website customer engagement and basic lead capture, aligning the Videoscope CarChat24 Chatbots and Conversational AI relationship with front end visitor interactions. With a two person workforce the deployment emphasizes a lightweight, cloud hosted conversational engine and an embedded browser widget to avoid on premise infrastructure and minimize operational overhead.
The CarChat24 implementation encompasses standard chatbot capabilities such as conversational flow orchestration, automated responses, session management, intent recognition, and web based lead capture forms, configured for the company website channel. The architecture centers on a client side chat widget coupled with CarChat24's cloud service, preserving chat transcripts and enabling handoff to human responders through the web interface. Operational ownership and governance are consistent with a small organization, with conversational script updates and monitoring operated centrally by the company principals. CarChat24 as a Chatbots and Conversational AI application serves Videoscope's web based customer engagement and lead capture business functions.
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Videoscope Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| YOVU | Legacy | YOVU | PBX, VoiP and Phone Systems | Collaboration | n/a | 2020 | 2020 |
In 2020, Videoscope implemented YOVU as its PBX, VoiP and Phone Systems solution to centralize business voice and customer-facing call workflows. The deployment aligns with small business scale and is centered on cloud-managed telephony capabilities, with YOVU providing a management portal for provisioning, centralized call routing, voicemail handling, basic IVR style menuing, and call analytics to support sales and service communications.
YOVU's public customer roster includes Finch Auto Group, which documents an automotive dealership deployment in London, Ontario where YOVU consolidated phone lines and improved customer call routing and service responsiveness. Given that precedent, Videoscope likely leverages the YOVU management portal plus CRM and lead workflow integrations and call analytics to streamline inbound lead handling and service callbacks, with operational governance concentrated in a single administrator model and cloud provisioning to minimize on-premises telephony infrastructure.
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Videoscope CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Customer Support | CRM |
|
2017 | 2017 |
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Videoscope ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
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Videoscope IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
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Cloud Storage | IaaS |
|
2014 | 2014 |
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Videoscope CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Videoscope
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Videoscope Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Videoscope IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Videoscope digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Videoscope Technographics
Videoscope is a Manufacturing organization based in Canada,
with around 2 employees and annual revenues of $1.0 million.
Videoscope operates a diverse technology stack with applications such as
Quorum DMS, CarChat24 and YOVU,
covering areas like Dealership Management, Chatbots and Conversational AI and PBX, VoiP and Phone Systems.
Videoscope has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Quorum Information Technologies, CarChat24 and YOVU.
Videoscope recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2022, Quorum DMS in 2020 and YOVU in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Videoscope’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Videoscope’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Videoscope technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.