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ViiV Healthcare USA Tech Stack and Enterprise Applications

ViiV Healthcare USA ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IQVIA Legacy IQVIA FIA Insurance Claims Management ERP Services and Operations n/a 2023 2023
In 2023, ViiV Healthcare USA used IQVIA FIA in an Insurance Claims Management role to support US pricing and patient-support operations for CABENUVA. The CABENUVA pricing and support page footnote explicitly references IQVIA FIA 2.5 analysis accessed June 20, 2023, indicating FIA inputs were relied on for claims adjudication and out-of-pocket analytics in the United States market. The implementation emphasizes claims adjudication and out-of-pocket cost estimation capabilities, with IQVIA FIA 2.5 supplying pharmacy-level fills data including ADAP pharmacy-level fills to quantify patient cost exposure. IQVIA FIA was applied to market access workflows and patient-support operations, producing structured claims-level analytics and adjudication outputs that inform pricing communications and support materials. Operational scope is focused on ViiV Healthcare USA market access and patient-support functions for CABENUVA, with FIA data incorporated into pricing documentation and patient assistance decisioning workflows. Governance is evidenced by the explicit citation in public materials, which indicates centralized use of IQVIA FIA for consistent adjudication and out-of-pocket analytics across the companys US communications and support processes.
ViiV Healthcare USA Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2019 2019
In 2019, ViiV Healthcare USA deployed Microsoft Power BI to centralize Sales Insights and Analytics for its commercial organization in Durham, NC. The Microsoft Power BI implementation is categorized as Analytics and BI and was positioned to accelerate decision making across sales and commercial analytics functions. The deployment focused on building consolidated, SQL-driven data models, interactive dashboards for territory and product performance, self-service reporting for commercial stakeholders, and KPI scorecards to support investment decisions. Microsoft Power BI served as the primary visualization and reporting layer with development of reusable datasets and role-based report access to support sales insights workflows. Integrations were scoped to align Power BI with the existing commercial ecosystem, explicitly including data feeds from Veeva CRM and SQL databases used by the commercial analytics team. Day to day data operations and pipeline management were coordinated with an offshore supporting team, with agreed SLAs governing data refresh cadence and issue resolution. Governance emphasized data management process controls, SLA adherence for the offshore team, and partnership with commercial colleagues to implement and optimize CRM initiatives such as Veeva. The Sales Insights and Analytics Lead role at ViiV Healthcare USA was central to maintaining data quality, prioritizing analytics requirements, and instituting reporting standards within the Analytics and BI environment.
Analytics and BI Analytics and BI 2019 2019
ViiV Healthcare USA Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, ViiV Healthcare USA deployed Adobe Connect as an embedded conferencing capability on their public website. Adobe Connect provides Audio Video and Web Conferencing functionality accessed through the site to host webinars, virtual meetings, and on-demand recordings for external and authenticated audiences. The deployment model centers on web-embedded sessions provisioned from Adobe Connect, with public entry points for invited participants and managed access for authenticated users. The implementation leverages standard Adobe Connect modules including scheduled webinar rooms, persistent virtual meeting rooms, presentation and screen sharing pods, recording and on-demand playback, registration and attendee management, and role-based moderation. Configuration emphasized reusable room templates and session-level permissions to standardize delivery workflows, and recording capture was set up to preserve session artifacts. These capabilities align with typical Audio Video and Web Conferencing workflows used for stakeholder engagement and learning delivery. ViiV Healthcare USA uses Adobe Connect for Audio Video and Web Conferencing to support communications, medical affairs, and training business functions. Operational ownership sits with corporate communications and training teams who manage session scheduling, moderation roles, and content publishing on the website. Governance practices include role-based access control for hosts and presenters, session moderation processes, and retention of recorded sessions to support compliance and review.
Audio Video and Web Conferencing Collaboration 2020 2020
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2020 2020
ViiV Healthcare USA Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
ViiV Healthcare USA CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Data Platform CRM 2021 2021
Customer Experience CRM 2018 2018
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2018 2018
Tag Management CRM 2021 2021
ViiV Healthcare USA ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
ViiV Healthcare USA Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2017 2017
ViiV Healthcare USA PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2019 2019
ViiV Healthcare USA IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
ViiV Healthcare USA CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at ViiV Healthcare USA

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ViiV Healthcare USA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ViiV Healthcare USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ViiV Healthcare USA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ViiV Healthcare USA Technographics
ViiV Healthcare USA is a Life Sciences organization based in United States, with around 800 employees and annual revenues of $200.0 million.
ViiV Healthcare USA operates a diverse technology stack with applications such as IQVIA FIA, Microsoft Power BI and Adobe Connect, covering areas like Insurance Claims Management, Analytics and BI and Audio Video and Web Conferencing.
ViiV Healthcare USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IQVIA, Microsoft and Adobe Systems.
ViiV Healthcare USA recently adopted applications including IQVIA FIA in 2023, Airtable in 2023 and Zoom in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ViiV Healthcare USA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ViiV Healthcare USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ViiV Healthcare USA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.