Virginia Hayward
Boundary House,
Shaftesbury, SP7 9BT,
United Kingdom
Shaftesbury, SP7 9BT,
United Kingdom
44 17 4785-2598
Retail
Virginia Hayward Technographics
Virginia Hayward Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Virginia Hayward and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Virginia Hayward employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virginia Hayward has purchased the following applications: PayPal Venmo for Payment Processing in 2022, Rocket.chat for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virginia Hayward is running and its propensity to invest more and deepen its relationship with PayPal , Rocket.chat , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virginia Hayward revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virginia Hayward intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Virginia Hayward Tech Stack and Enterprise Applications
Virginia Hayward ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Venmo | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Virginia Hayward implemented PayPal Venmo as its Payment Processing solution on its customer-facing website. The retailer Virginia Hayward, a United Kingdom based apparel seller with approximately 80 employees, integrated PayPal Venmo to accept consumer payments and mobile wallet transactions during online checkout.
The PayPal Venmo integration is implemented at the checkout layer of the ecommerce stack, using client side payment buttons and gateway calls to route transactions to PayPal Venmo. Implementation scope centers on consumer checkout and payment acceptance, enabling mobile-first one touch flows and tokenized payment instruments typical of modern Payment Processing solutions. The PayPal Venmo integration sits alongside the site commerce engine and captures payment authorization and settlement events back to the merchant PayPal account.
Operational ownership covers ecommerce and payments workflows, including order capture, authorization, and customer-facing refund or cancellation flows. Governance considerations include ongoing payment reconciliation and the standard PCI scope reduction approaches associated with hosted wallet flows and tokenization provided by PayPal Venmo. PayPal Venmo is explicitly the Payment Processing application in use on the Virginia Hayward website as the primary consumer payment method noted in source site code.
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Virginia Hayward AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Virginia Hayward implemented Rocket.chat on its website. Virginia Hayward uses Rocket.chat as a Chatbots and Conversational AI solution to manage live customer inquiries, product questions, and ecommerce order support, positioning Rocket.chat to serve the customer service function on the company website.
The deployment is web embedded through the site front end, configuring Rocket.chat live chat and conversational modules for agent consoles, canned responses, automated welcome messages, and chat routing to a centralized customer service queue. Operational coverage is the Virginia Hayward ecommerce site and the customer service team in the United Kingdom, with governance organized around centralized chat handling, scripted escalation workflows to email or phone channels, and basic agent role segmentation for product and order inquiries.
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Virginia Hayward Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Virginia Hayward implemented Slack Connect as a Collaboration application to introduce external-facing, real-time communication capabilities for its 80-employee UK retail operation. The deployment used Slack Connect workspaces and shared channels to enable structured conversations with external partners and website visitors, leveraging the Slack Connect application for cloud-based collaboration and guest access.
Configuration centered on channel architecture, direct messaging, file sharing, and notification routing, with the Slack Connect instance embedded on the Virginia Hayward website to surface visitor-initiated conversations directly into internal channels. Functional workflows were aligned to customer-facing teams and e-commerce operations, enabling internal routing of inbound website conversations to staff for response and coordination across merchandising and marketing.
Operational governance emphasized administrative controls, channel provisioning policies, and guest access restrictions to manage external collaboration and data visibility. Rollout was scoped for retail operational areas and customer service workflows, with configuration choices reflecting small-to-midsize company scale and the Collaboration category functional expectations.
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Virginia Hayward Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Virginia Hayward eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Virginia Hayward CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2009 | 2009 |
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Virginia Hayward PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Virginia Hayward IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Virginia Hayward CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Virginia Hayward
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Virginia Hayward Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Virginia Hayward IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Virginia Hayward digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Virginia Hayward Technographics
Virginia Hayward is a Retail organization based in United Kingdom,
with around 80 employees and annual revenues of $23.0 million.
Virginia Hayward operates a diverse technology stack with applications such as
PayPal Venmo, Rocket.chat and Slack Connect,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Virginia Hayward has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Rocket.chat and Salesforce.
Virginia Hayward recently adopted applications including
PayPal Venmo in 2022, Slack Connect in 2022 and WooCommerce in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Virginia Hayward’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Virginia Hayward’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Virginia Hayward technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.