Hanoi, x,
Vietnam
Vietnam Post Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vietnam Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Vietnam Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vietnam Post has purchased the following applications: VNPT HRM for Core HR in 2025, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vietnam Post is running and its propensity to invest more and deepen its relationship with VNPT VinaPhone , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vietnam Post revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vietnam Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VNPT VinaPhone | Legacy | VNPT HRM | Core HR | HCM | Vnpt | 2025 | 2026 |
In 2025, Vietnam Post kicked off a nationwide VNPT-led implementation of VNPT HRM on June 13, 2025 to deploy a comprehensive human resources management solution covering approximately 75,000 employees, contractors and agents. The deployment is aligned with the Core HR category and targets end-to-end HR workflows including recruitment, training, performance and payroll. The project is delivered in partnership with VNPT VinaPhone and Vnpt serves as the implementation partner for the national rollout.
VNPT HRM is configured to deliver modular Core HR capabilities, payroll processing, applicant tracking for recruitment, learning and training management, and performance management workflows. Configuration work focuses on standardizing employee records, role based access controls, position and organizational hierarchies, payroll rule sets and evaluation templates to support consistent workforce administration. Automation of routine HR transactions and centralized master data management are part of the functional scope described in press coverage.
The implementation covers operations across Vietnam and touches corporate HR, field operations and payroll administration functions, with deployment planning intended to unify HR data and reporting across sites. Integrations with specific third party systems are not detailed in public coverage, the program emphasizes consolidation of HR data and transactional interoperability between recruitment, training, performance and payroll modules within VNPT HRM. Operational governance is positioned at the enterprise HR level with VNPT as the delivery partner guiding technical rollout and configuration.
Governance and process coordination are being established to increase transparency and improve operational efficiency, with the stated objective to standardize HR data across the organization. Press material specifically describes module usage for core HR, payroll, recruitment, training and performance as part of the VNPT HRM implementation. The program is positioned as a nationwide standardization effort led by Vietnam Post together with VNPT VinaPhone and Vnpt to modernize HR administration practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
|
2019 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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