Waternet
Korte Ouderkerkerdijk 7,
Amsterdam, 1096 AC,
Netherlands
Amsterdam, 1096 AC,
Netherlands
31 900 9394
Utilities
Waternet Technographics
Waternet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waternet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Waternet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waternet has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, IBM Maximo for Enterprise Asset Management in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waternet is running and its propensity to invest more and deepen its relationship with Microsoft , IBM , Ferranti Computer Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waternet revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waternet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waternet Tech Stack and Enterprise Applications
Waternet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Waternet implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to centralize finance and tax operations. The Microsoft Dynamics 365 for Finance and Operations deployment serves as a central application chain for drinking water billing and water board tax processing, with specific teams accountable for drinking water, DSP, and two teams focused on Water Board Tax and tax collection for Waterschap Amstel, Gooi en Vecht.
The implementation includes core finance configurations and customizations covering creditors, debtors, logistics, planning and control, purchasing, and tax functionality. Workstreams include configuring customizations in Microsoft Dynamics 365 for Finance and Operations, performing data migration for financial master and transactional data, creating and executing automated test scripts, and translating business requirements into user stories for agile delivery.
Architecturally the program uses Microsoft cloud tooling for integrations and extensibility, with Logic Apps and Azure Function based integrations referenced alongside microservices design patterns and SQL based persistence. The Dynamics 365 F&O instance is treated as the central node in an application chain that connects to MECOMS for specific domain functionality, and technical ownership sits with an Architect Dynamics365 supported by DevOps oriented developer teams.
Governance and rollout follow an agile DevOps model with four scrum teams working on Dynamics 365, including a dedicated Taxes scrum team, regular collaboration between Tax Collection and related teams, and in person coordination two days per week at the Amsterdam head office. Delivery practices emphasize domain technical leadership, knowledge transfer through training and support for end users and key users, and continuous evaluation of business processes against the defined standard solution.
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Waternet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Waternet implemented IBM Maximo for Enterprise Asset Management. IBM Maximo was deployed to consolidate asset and work management across Waternet, aligning the application to core maintenance and inspection workflows for municipal water infrastructure.
The implementation emphasized standard Enterprise Asset Management capabilities, including a centralized asset register, work order management, preventive maintenance scheduling, spare parts and inventory control, mobile field enablement, and inspection and condition monitoring workflows. Configuration focused on lifecycle orchestration for work orders, role based access control for planners and field crews, and configurable preventive maintenance calendars to support recurring maintenance cycles.
The deployment was organized as a centralized Maximo instance supporting maintenance planners, field teams, and asset owners across Waternet's operational footprint in the Netherlands. The environment was configured for integration patterns with operational systems and for API driven data exchange, and governance centered on structured change control, role aligned workflow approvals, and ongoing application engineering support, evidenced by an IBM Maximo Application Engineer role at Waternet from November 2023.
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Utilities ERP | ERP Services and Operations |
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2021 | 2021 |
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Waternet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Waternet implemented Microsoft 365 to establish an enterprise Collaboration platform. The implementation is visible on Waternet's website, indicating public-facing acknowledgement of Microsoft 365 as the primary collaboration suite.
The Microsoft 365 deployment focused on core Collaboration capabilities commonly used in utilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for real-time communications and meetings. Configuration signals point to a tenant-based architecture with centralized administration and standard Microsoft 365 service modules provisioned for organizational use.
Operational coverage encompassed collaboration workflows across administrative and operational functions, supporting document lifecycle management, team communication, and information sharing. Governance elements associated with the deployment include centralized tenant controls, access and sharing policies, and retention or compliance settings consistent with Microsoft 365 administration practices for regulated utilities.
Waternet references to Microsoft 365 on its public site reinforce the application name Microsoft 365 and the Apps Category Collaboration, showing the company application relationship Waternet Microsoft 365 Collaboration. The narrative centers on system architecture, functional modules, and governance posture rather than specific rollout metrics or vendor services.
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Waternet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Waternet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Waternet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Waternet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Waternet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Waternet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Waternet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of IT Application Services | Director | IT | |
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Manager Asset Information management | Manager | Operations | |
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Head of Department Assets | Director | Operations | |
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Asset Information Manager | Manager | Operations | |
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Apps Being Evaluated by Waternet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waternet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waternet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Waternet Technographics
Waternet is a Utilities organization based in Netherlands,
with around 2500 employees and annual revenues of $1.00 billion.
Waternet operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, IBM Maximo and Microsoft 365,
covering areas like ERP Financial, Enterprise Asset Management and Collaboration.
Waternet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and IBM.
Waternet recently adopted applications including
IBM Maximo in 2022, Optimizely Search & Navigation (ex Episerver Find) in 2022 and EpiServer CMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waternet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waternet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waternet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.