AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Webster and Garner Tech Stack and Enterprise Applications

Webster and Garner ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iRely Legacy iRely Petroleum Distribution Distribution ERP ERP Services and Operations n/a 2017 2017
In 2017 Webster and Garner implemented iRely Petroleum Distribution to support its core petroleum distribution operations, using the iRely Petroleum Distribution application as a Distribution ERP for a 30 employee distributor in the United States. The deployment is documented as an installed customer of iRely, with the implementation explicit to iRely Petroleum Distribution and scoped to operational functions across sales, operations, and finance. The implementation concentrated on Distribution ERP capabilities typical to petroleum distributors, including order management and dispatch workflows, inventory and fuel grade tracking, pricing and invoicing configuration, and delivery scheduling and load management. Configuration emphasized role based access and process standardization to consolidate order to cash and inventory control procedures, aligning operational responsibilities across operations, sales, and finance teams. The narrative centers on Webster and Garner using iRely Petroleum Distribution as the Distribution ERP to operationalize petroleum distribution business functions.
Webster and Garner AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Webster and Garner implemented Tidio Live Chat on its public website. Tidio Live Chat was deployed as a Chatbots and Conversational AI solution to provide real time messaging, automated conversational flows, visitor context tracking, and canned responses for online customer interactions. The implementation used an embeddable web widget delivered from the vendor cloud, with chat flow configuration and bot rules managed through the Tidio administrative console. Functional capabilities implemented include live operator chat handoff, automated reply sequences, offline message capture, and visitor presence indicators, configured to align with the company website storefront and contact workflows. Operational coverage focused on customer service and online sales inquiry handling for the United States distribution business, with staff routing and template management set up to match a small 30 person organization. Governance centered on admin access controls, chat operator accounts, and iterative adjustment of bot flows and message templates to reflect support processes, with the Tidio Live Chat instance serving as the primary Chatbots and Conversational AI touchpoint for web-based customer engagement.
Webster and Garner Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Webster and Garner implemented Google Workspace (Formerly Google G-Suite) as their Collaboration platform. The small United States distribution firm with 30 employees provisioned a domain-managed Google Workspace tenant to centralize corporate email and web-based collaboration services. The deployment leverages core Google Workspace capabilities, including Gmail for domain email, Google Calendar for scheduling, Google Drive for cloud storage, and Google Docs and Sheets for collaborative document and spreadsheet editing. Webster and Garner is using Google Apps for Business on their website to route business email and contact interactions through the Google Workspace environment. Operational coverage includes internal business functions such as sales, operations, and administration, with user accounts administered through the Google Workspace admin console. The architecture follows a cloud-hosted SaaS model with browser-based collaboration workflows, standard account provisioning, and role aligned access controls to support day to day communications and document collaboration.
Webster and Garner CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Marketing Automation CRM 2012 2012
Webster and Garner PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Webster and Garner IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Webster and Garner

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Webster and Garner Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Webster and Garner IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Webster and Garner digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Webster and Garner Technographics
Webster and Garner is a Distribution organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Webster and Garner operates a diverse technology stack with applications such as iRely Petroleum Distribution, Tidio Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Webster and Garner has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iRely, Tidio and Google.
Webster and Garner recently adopted applications including Intuit Mailchimp Mandrill in 2021, Cloudflare CDN in 2021 and Tidio Live Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Webster and Garner’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Webster and Garner’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Webster and Garner technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.