West Chester University
700 South High Street,
West Chester, 19383, PA,
United States
West Chester, 19383, PA,
United States
1 610-436-1000
Education
West Chester University Technographics
West Chester University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Chester University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 West Chester University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Chester University has purchased the following applications: NEOGOV ATS for Applicant Tracking System in 2014, Oracle PeopleSoft Campus Solutions for Student Information in 2004, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Chester University is running and its propensity to invest more and deepen its relationship with NEOGOV , D2L , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Chester University revenues, which have grown to $422.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Chester University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Chester University Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, West Chester University implemented NEOGOV ATS. The deployment used NEOGOV ATS as a web facing Applicant Tracking System embedded on the university careers site to centralize job posting and public applicant intake for faculty and staff roles.
The implementation focused on core Applicant Tracking System capabilities, including job posting management, applicant submission and tracking, configurable screening workflows, interview scheduling support, and role based access for HR and hiring managers. Configuration work aligned requisition templates and applicant status states with campus hiring policies and academic department review cycles to standardize processing across units.
Operational ownership was assigned to the human resources talent acquisition function and extended to departmental hiring managers across the campus, supporting both faculty and staff hiring workflows. Governance emphasized centralized configuration of requisition and workflow templates, permission controls for departmental reviewers, and training for departmental users to ensure consistent use of NEOGOV ATS as the authoritative applicant portal on the university website.
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Learning and Development | HCM |
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2012 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Campus Solutions | Student Information | ERP Services and Operations | n/a | 2004 | 2018 |
In 2004, West Chester University implemented Oracle PeopleSoft Campus Solutions as its Student Information application. The implementation established Oracle PeopleSoft Campus Solutions as the central student information system supporting core administrative functions across the campus, and the university’s enterprise applications team is responsible for day to day management of the system alongside other enterprise applications.
Oracle PeopleSoft Campus Solutions was configured to support standard student lifecycle modules including admissions, student records, enrollment and registration, student financial services and degree audit workflows. The deployment emphasized transactional processing for registrar functions, class scheduling and billing, reflecting common Student Information category capabilities.
Operational integration links Oracle PeopleSoft Campus Solutions with the document management system Hyland Software’s OnBase for document retention and imaging, with OmniUpdate’s OU Campus for public web content coordination, with TargetX powered by Salesforce for CRM driven recruitment and admissions workflows, and with Microsoft SharePoint for intranet based process documentation and internal collaboration. These interfaces provide data and document exchange points for admissions, registrar, financial aid and academic departments across the university.
Governance and operations are centralized under West Chester University’s enterprise applications team, which manages application configuration, interfaces, role based access controls and routine administration for Oracle PeopleSoft Campus Solutions. Change control and scheduled interface management are core components of the operational model to maintain data consistency across the Student Information environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, West Chester University implemented Microsoft 365. West Chester University deployed Microsoft 365 in the Collaboration category to support administrative and academic communication and document collaboration across the campus community.
The implementation leverages core Microsoft 365 capabilities, including Exchange Online for institutional email, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous collaboration and meetings, OneDrive for personal file storage, and Office desktop and web applications for productivity. Configuration reflects tenant-level administration with role-based access control and group provisioning aligned to faculty and staff responsibilities.
The university website publicly references Microsoft 365, indicating integration of authentication flows and links to collaboration resources within the campus web presence. Operational coverage spans administrative offices and academic departments, supporting calendaring, email, file sharing, classroom collaboration, and document workflows.
Governance appears to follow standard Microsoft 365 patterns with centralized identity and access management, site and group governance, and policy-driven information protection to manage academic records and institutional data. Microsoft 365 provides West Chester University a unified Collaboration platform that consolidates communication and document lifecycle management for academic and administrative business functions.
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at West Chester University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by West Chester University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Chester University IT executives and key decision makers. This section highlights West Chester University's latest recorded technology evaluations, including Appian for Robotic Process Automation on 2025-10-16, Genesys PureCloud Platform for Call Center, Customer Experience on 2025-09-10, and Microsoft Power BI for Analytics and BI on 2025-02-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Chester University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD West Chester University Technographics
West Chester University is a Education organization based in United States,
with around 1900 employees and annual revenues of $422.0 million.
West Chester University operates a diverse technology stack with applications such as
NEOGOV ATS, Oracle PeopleSoft Campus Solutions and Microsoft 365,
covering areas like Applicant Tracking System, Student Information and Collaboration.
West Chester University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NEOGOV, Oracle and Microsoft.
West Chester University recently adopted applications including
CentralSquare Unify in 2025, DocuSign eSignature in 2021 and Oracle BlueKai in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Chester University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Chester University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Chester University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.