West Midlands Combined Authority
16 Summer Ln,
Birmingham, B19 3SD,
United Kingdom
Birmingham, B19 3SD,
United Kingdom
44 12 1200-2787
Government
West Midlands Combined Authority Technographics
West Midlands Combined Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Midlands Combined Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 West Midlands Combined Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Midlands Combined Authority has purchased the following applications: Unit4 Business World for ERP Financial in 2008, Sage Snowdrops HR for Core HR in 2008, Microsoft 365 for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Midlands Combined Authority is running and its propensity to invest more and deepen its relationship with UNIT4 , Sage , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Midlands Combined Authority revenues, which have grown to $148.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Midlands Combined Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Midlands Combined Authority Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, West Midlands Combined Authority implemented Unit4 Business World. Unit4 Business World was deployed as an ERP Financial platform to provide centralized financial management for the UK regional government authority with approximately 800 employees and public sector finance responsibilities.
The deployment encompassed core financial modules including general ledger, accounts payable, and procurement ledger consistent with ERP Financial functional flows. Inventory and Stock Control capabilities were part of the configuration, and Purchase Order processing was operated alongside Agresso 5.5 as noted in the environment. Human Resources remained on SnowDrop 5.0 and was synchronized to financial records for payroll costing and departmental chargebacks.
Operational coverage included finance, procurement, inventory control, and HR related financial processes, consolidating transactional posting and purchase approval workflows into Unit4 Business World. Integrations documented in the environment show interfaces to SnowDrop 5.0 for HR record synchronization and to Agresso 5.5 for purchase order interoperability, enabling ledger postings and inventory valuation feeds into the ERP Financial application.
Governance concentrated on establishing centralized financial controls, standardized procurement workflows, and reconciled inventory and cost accounting within Unit4 Business World. Rollout emphasis was on aligning departmental finance and procurement procedures with the ERP Financial application to support ongoing operational use across the authority.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops HR | Core HR | HCM | n/a | 2008 | 2008 |
In 2008 West Midlands Combined Authority implemented Sage Snowdrops HR in a Core HR deployment to centralize personnel administration for an organization of roughly 800 employees. The implementation used SnowDrop 5.0 as the primary Human Resources application, establishing a single system of record for employee details and HR workflows.
The Sage Snowdrops HR implementation focused on Core HR capabilities typical of SnowDrop 5.0, including personnel administration, absence and leave tracking, employee self service and workflow-driven approvals. Inventory and Stock Control was implemented as a separate operational capability, and Purchase Order functions were provisioned via Agresso 5.5, providing adjacent procurement and stock management coverage alongside HR operations.
Operational governance centered on standardizing HR data and approval processes across departments, configuring organizational units and access controls within Sage Snowdrops HR, and embedding workflow automation to replace manual routing. The architecture reflects a modular approach with Sage Snowdrops HR handling Core HR and Agresso 5.5 supporting purchase order responsibilities, enabling coordinated HR and procurement process orchestration across the authority.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2024 | 2024 |
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Call Center | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at West Midlands Combined Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by West Midlands Combined Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Midlands Combined Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Midlands Combined Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD West Midlands Combined Authority Technographics
West Midlands Combined Authority is a Government organization based in United Kingdom,
with around 800 employees and annual revenues of $148.0 million.
West Midlands Combined Authority operates a diverse technology stack with applications such as
Unit4 Business World, Sage Snowdrops HR and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
West Midlands Combined Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Sage and Microsoft.
West Midlands Combined Authority recently adopted applications including
Microsoft Dynamics 365 Customer Engagement in 2023, Microsoft Dynamics 365 Sales in 2023 and Xandr Invest (ex AppNexus DSP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Midlands Combined Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Midlands Combined Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Midlands Combined Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.