Dubai, x,
United Arab Emirates
Western International Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western International Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 Western International Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western International Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP BusinessObjects for Analytics and BI in 2012, SAP CRM for CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western International Group is running and its propensity to invest more and deepen its relationship with SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western International Group revenues, which have grown to $8.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western International Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016 Western International Group implemented SAP S/4 HANA as its ERP Financial platform and established ongoing implementation and support for the application. The program targeted the company financial backbone within its manufacturing operations in the United Arab Emirates and centered on SAP S/4 HANA to consolidate transactional finance processing and support future roadmap work.
Configuration work focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, asset accounting, financial close orchestration, and controlling workflows typical for integrated SAP finance deployments. The implementation emphasized centralized master data and period end process automation, aligning FI and CO ledgers and financial reporting structures to the S/4 HANA data model.
The rollout was executed alongside a concurrent enhancement package upgrade of SAP ERP ECC 6.0 and associated SCM systems, reflecting a dual track of EHP upgrades and S/4 HANA migration activities. Data migration and interface stabilization were completed to maintain continuity between the new SAP S/4 HANA instance and existing SCM landscapes, preserving transactional flows between manufacturing planning and financial postings.
Governance combined application support with upgrade coordination, with support processes established to manage the S/4 HANA environment and the EHP upgraded ECC and SCM stacks. Operational coverage remained focused on the company finance organization and manufacturing site integration in the United Arab Emirates, with program governance aligned to ongoing support requirements and upgrade sequencing.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 |
In 2012, Western International Group implemented SAP BusinessObjects to establish standardized enterprise reporting and analytics. The deployment supported the company's manufacturing organization in the United Arab Emirates and aligns explicitly with the Analytics and BI category, forming part of a broader SAP application program.
The SAP BusinessObjects implementation focused on a centralized semantic layer using universes and governed reporting, enabling ad hoc Web Intelligence analysis, scheduled Crystal Reports distribution, and interactive dashboards for business users. Configuration work concentrated on exposing consolidated data models and curated reporting objects to finance, sales and operations, while preserving controlled report lifecycle management.
Integrations were implemented with the SAP products explicitly managed in the program, with SAP BW acting as the analytical data hub, SAP ECC and CRM providing transactional and master data feeds, and SAP PI orchestrating interfaces between non SAP sources and the SAP landscape. This integration pattern supported cross functional reporting across finance, supply chain planning, sales reporting and manufacturing operations.
Operational governance and application management were administered through SAP Solution Manager for transport control, change governance and landscape monitoring, while BusinessObjects security and role based access were mapped to enterprise user roles. The implementation emphasis was on installation, configuration and ongoing management of the SAP BO environment within the SAP product suite rather than on a standalone BI pilot.
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012 Western International Group implemented SAP CRM as the core customer relationship management application within a broader SAP landscape, classed under the CRM Apps Category. The rollout aligned SAP CRM with a family of SAP products that the IT organization managed and installed, including ECC, SCM, BW, PI, SAP EP, SAP BO and Solution Manager.
Implementation emphasis centered on standard CRM capabilities for sales force automation, service management and customer master data synchronization. SAP CRM was configured to integrate customer and order data flows with SAP ECC, while SAP PI provided middleware orchestration, SAP BW aggregated transactional and master data for analytics, and SAP BO and SAP EP presented reporting and portal access respectively.
Integrations were explicit and centered on SAP to SAP connectivity, linking SAP CRM to SAP ECC for order to cash coherence and finance handoffs, to SAP SCM for demand and fulfillment signals, and to SAP BW for reporting and analytics. Solution Manager was used to manage transports, monitoring and application lifecycle tasks across the SAP stack, supporting governance and operational stability for the CRM deployment.
Operational scope focused on enterprise CRM functions across Western International Group in the United Arab Emirates, impacting sales, customer service and order management processes. Governance incorporated SAP Solution Manager led change control and monitoring, accompanied by configuration and module management across ECC, CRM, SCM, BW, PI, SAP EP and SAP BO to maintain alignment between CRM business processes and core back office systems.
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