Bellingham, 98225, WA,
United States
Whatcom County Technographics
Whatcom County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whatcom County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Whatcom County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whatcom County has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, CivicEngage for Citizen Engagement in 2015, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whatcom County is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whatcom County revenues, which have grown to $562.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whatcom County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whatcom County Tech Stack and Enterprise Applications
Whatcom County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Whatcom County deployed Zoom on its public website as part of its Audio Video and Web Conferencing footprint. The Zoom implementation is surfaced through county web pages to publish live public meetings and archived recordings for community access.
The deployment uses Zoom Video Communications to provide Audio Video and Web Conferencing functionality, leveraging multi-party video sessions, audio bridging, screen sharing, and scheduled meeting workflows while embedding the Zoom client for browser-based participation. Operational control of meeting publication and scheduling is managed through the county website meeting pages and content management flows, indicating a web-embedded conferencing architecture that links public-facing pages to Zoom meeting sessions and recordings.
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Whatcom County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015 Whatcom County deployed CivicEngage on its public website as the county's Citizen Engagement platform. CivicEngage is the application used to centralize online constituent interactions and public information delivery through the county web channel.
The deployment emphasizes web channel delivery and leverages CivicEngage Citizen Engagement capabilities typical for municipal government, including content management, event calendars, online forms, and constituent feedback or service request intake workflows. Operational coverage is county government communications and digital service publishing across departmental web pages, and governance is structured around centralized content publishing and editorial workflows to standardize messaging and manage access for departmental content owners.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Whatcom County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, Whatcom County deployed Microsoft Azure Monitor to instrument and observe performance on its public website. Microsoft Azure Monitor, an Application Performance Management solution, was used to capture telemetry from the site to track availability and user-facing performance characteristics.
The implementation emphasized telemetry collection, metrics aggregation, and diagnostic log capture, leveraging Application Insights capabilities within Microsoft Azure Monitor for request tracing, page load timing, dependency monitoring, and alerting. Operational ownership rests with the county IT and web operations teams, who consume dashboards and alerts for incident detection and triage and use configured monitoring views to support ongoing site reliability and operational workflows.
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Whatcom County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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Whatcom County TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2014 | 2014 |
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Whatcom County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Whatcom County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Manager | Manager | Finance | ||||
| Finance Associate Manager | Manager | Finance | ||||
| Whatcom County Treasurer | Manager | Treasury |
Apps Being Evaluated by Whatcom County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||