Boston, 02110-2602, MA,
United States
Windhaven Investments Technographics
Windhaven Investments Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Windhaven Investments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Windhaven Investments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Windhaven Investments has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Genesys Cloud CX for Call Center in 2021, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Windhaven Investments is running and its propensity to invest more and deepen its relationship with Cisco Systems , Genesys , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Windhaven Investments revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Windhaven Investments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Windhaven Investments Tech Stack and Enterprise Applications
Windhaven Investments Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Windhaven Investments implemented Cisco Webex Meetings, deploying Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation exposes Webex meeting flows directly on the company website to enable scheduled and ad hoc web conferences, leveraging Cisco cloud meeting infrastructure and embedded meeting links for client access and internal collaboration.
Configuration emphasized core meeting capabilities including video and audio conferencing, screen sharing, meeting scheduling, and web join links embedded into site workflows. Operational governance is lightweight and centralized, managed through a small administrative account appropriate to an eight person firm, with meeting host controls and scheduling processes aligned to client engagement and advisory communication functions.
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Windhaven Investments CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, Windhaven Investments implemented Genesys Cloud CX as its Call Center platform. The deployment used the Genesys Customer Experience Platform embedded on Windhaven Investments website to deliver a cloud-hosted contact handling layer for the firm, with Genesys Cloud CX provisioned as the core application for inbound engagement and customer touchpoint orchestration.
The implementation focused on cloud routing and omnichannel capabilities, including web chat integration via the website, inbound voice routing and queue management, and an agent desktop for a small front office handling investor and client inquiries. Operational governance was configured for a compact team, using the Genesys Cloud CX administrative console to manage user roles, basic reporting, and queue configuration, while the web integration provided direct channel access from the corporate site to the Call Center environment.
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Windhaven Investments ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Windhaven Investments deployed Akamai mPulse on its public website as an Application Performance Management implementation. The deployment uses client-side JavaScript instrumentation embedded in site pages to capture real user monitoring telemetry and front-end performance signals, forwarding aggregated telemetry to Akamai mPulse for cloud-based analysis and dashboarding.
The implementation emphasizes front-end performance modules including page timing, resource timing, and user experience measurement, with segmentation by browser, device, and geography, providing web channel performance visibility for the firm. Operational governance is lightweight and centralized, managed by a small web operations owner with stakeholders in marketing and operations, using Akamai mPulse dashboards and alerting workflows to triage site performance and prioritize remediation at the single-site scope of the business.
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Application Performance Management | ITSM |
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2021 | 2021 |
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Windhaven Investments IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Windhaven Investments
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Apps Being Evaluated by Windhaven Investments Executives
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