Milwaukee, 53203-2918, WI,
United States
Wisconsin Electric Power Company Technographics
Wisconsin Electric Power Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wisconsin Electric Power Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2945 Wisconsin Electric Power Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wisconsin Electric Power Company has purchased the following applications: Paymentus Payveris for Payment Processing in 2020, Rocket.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wisconsin Electric Power Company is running and its propensity to invest more and deepen its relationship with Paymentus , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wisconsin Electric Power Company revenues, which have grown to $4.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wisconsin Electric Power Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wisconsin Electric Power Company Tech Stack and Enterprise Applications
Wisconsin Electric Power Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Wisconsin Electric Power Company implemented Paymentus Payveris for Payment Processing on its public website. Paymentus Payveris was deployed to enable online bill presentment, customer-initiated payments, and card and ACH payment flows for utility account holders.
The deployment integrates Paymentus Payveris into the we-energies.com billing and account portals, linking web checkout workflows to back-end billing and customer account processes. Functional capabilities described in the implementation include payment authorization, tokenization for card-on-file, receipt generation, and hosted payment page embedding to reduce PCI surface and simplify customer payment entry. Operational coverage is focused on billing and customer service business functions that manage online payments.
Governance and operational control center on payment acceptance controls and reconciliation workflows between the Paymentus Payveris processing layer and the utility billing operations. The implementation is explicitly web-facing, instrumenting customer payment flows through the we-energies.com site and aligning online checkout orchestration with existing billing and account management processes.
|
Wisconsin Electric Power Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Wisconsin Electric Power Company deployed Rocket.chat on its public website. The implementation uses Rocket.chat as a Chatbots and Conversational AI solution to provide embedded conversational capability on customer facing web pages.
Deployment centers on a web embedded conversational interface and real time messaging platform, leveraging Rocket.chat chat widget, bot integration points, session management, and role based routing to direct inquiries. Configuration observed on the site shows customization of the chat interface, automated message flows and canned responses for common queries, along with administrative moderation controls. These functional capabilities align with customer engagement, customer service, and self service support workflows.
Operational scope is focused on the company external website channels and customer service touchpoints rather than back office systems. Governance is centered on moderation, operator routing policies, and administrative controls to standardize handling of billing and outage inquiries. The rollout is implemented at the website layer as an embedded widget delivering web chat and chatbot interactions.
|
Wisconsin Electric Power Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Wisconsin Electric Power Company implemented Microsoft 365 as its Collaboration platform. The deployment is referenced on the company website and was provisioned as a cloud SaaS tenant to centralize corporate productivity, cloud email, document management, and team communications across the organization.
The implementation used core Microsoft 365 services, including Exchange Online for email, SharePoint Online and OneDrive for document storage and records, and Microsoft Teams for synchronous and asynchronous collaboration, with identity and access managed through Azure Active Directory. Governance and operational controls emphasized tenant administration, centralized user provisioning and role based access, policy configuration for retention and compliance, and workspace lifecycle management to support business functions such as operations, field services, finance and HR.
|
Wisconsin Electric Power Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
Wisconsin Electric Power Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Wisconsin Electric Power Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Wisconsin Electric Power Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wisconsin Electric Power Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-01 | Wisconsin Electric Power Company | Evaluated | Oracle | Oracle Utilities Customer to Meter (C2M) | Utilities Customer Care and Billing | CRM |
| 2024-12-26 | Wisconsin Electric Power Company | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |