Worldline
Tour Voltaire 1 Place des DegrEs,
Puteaux, 92800,
France
Puteaux, 92800,
France
33 1 34 34 95 95
Professional Services
Worldline Technographics
Worldline Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Worldline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20711 Worldline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Worldline has purchased the following applications: Bambora for Payment Processing in 2023, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2021, eazyBI for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Worldline is running and its propensity to invest more and deepen its relationship with Bambora , SAP , eazyBI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Worldline revenues, which have grown to $4.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Worldline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Worldline Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambora | Legacy | Bambora | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Worldline implemented Bambora on its website to handle online transactions, with Bambora deployed as the Payment Processing solution for customer-facing checkout flows. Bambora Payment Processing was embedded into web checkout architecture, combining client-side payment capture with server-side gateway routing to authorize and settle card and alternative payments, and to manage payment method presentation within the site.
The implementation addressed core Payment Processing modules including payment authorization, settlement routing, tokenization for card on file and recurring billing patterns, and hosted or embedded payment pages to reduce card data exposure. Operational scope concentrated on website e-commerce and customer payments, driving changes to checkout workflows and merchant configuration, and establishing payment operations governance for transaction handling within Bambora Payment Processing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, Worldline implemented SAP SuccessFactors Employee Central Global Benefits in Benefits Administration. The deployment was led by a global HR team that established a single point of contact to drive implementation, ongoing evolution, and global ownership of the application.
The implementation centered on the SAP SuccessFactors Compensation and Benefits model, with deep configuration of benefits data models, eligibility and enrollment workflows, and policy-driven rules to support global benefits administration. Configuration work included release management responsibilities and subject matter expertise in SAP SF C&B to support continuous configuration updates and feature enablement.
Operational scope included global HR and local HR teams with a practical presence in France and hybrid operations in the Greater Paris Metropolitan Region, positioning the application as the central benefits record for the company. The program anticipated functional touchpoints with other SuccessFactors modules such as Learning, Performance, and Talent Acquisition to maintain coherent HR record management and employee lifecycle alignment.
Governance emphasized release management, security, end-user access controls, and data integrity across HR platforms, with a named Senior HRIS Specialist acting as the application SPOC. The rollout framework specified translating HR objectives into technical requirements, implementing process improvements and policy changes to improve efficiency and the user experience, and partnering with stakeholders to streamline and automate HR workflows.
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eazyBI | Legacy | eazyBI | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Worldline Baltics implemented eazyBI with Jira to centralize customer service reporting that had been managed in spreadsheets. Worldline implemented eazyBI as an Analytics and BI application to provide a single reporting layer for customer service and support operations in Latvia.
The implementation configured centralized dashboards and interval time-bucket reporting capabilities in eazyBI, enabling time-series analysis and SLA exception detection. eazyBI dashboards were instrumented to surface backlog trends and highlight service level breaches through scheduled and ad hoc reports.
Integration with Jira provided the data feed for ticket metrics, volumes, and lifecycle timestamps, aligning eazyBI reporting with operational casework. The deployment scope focused on customer service and support in the Baltics region, with dashboards shared across cross-functional teams and made safe for customer access through governed report distribution.
Governance changes concentrated on standardized SLA tracking, reduced reporting latency, and controlled report sharing workflows. As implemented, eazyBI improved SLA visibility, enabled safer external reporting to customers, and made backlog issues visible through interval reporting without introducing named third party integrators.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Worldline
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Worldline Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Worldline Technographics
Worldline is a Professional Services organization based in France,
with around 20711 employees and annual revenues of $4.20 billion.
Worldline operates a diverse technology stack with applications such as
Bambora, SAP SuccessFactors Employee Central Global Benefits and eazyBI,
covering areas like Payment Processing, Benefits Administration and Analytics and BI.
Worldline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bambora, SAP and eazyBI.
Worldline recently adopted applications including
Bambora in 2023, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Worldline’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Worldline’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Worldline technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.