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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

XO Communications
Location
13865 Sunrise Valley Dr.,
Herndon, 20171, VA,
United States
Website
https://www.xo.com/
Phone
1 703-547-2000
Artw industry
Communications
Employee
Revenue

XO Communications Technographics

XO Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by XO Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 XO Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that XO Communications has purchased the following applications: Broadsoft UC-One for Audio Video and Web Conferencing in 2015, AWeber for Marketing Automation in 2020, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems XO Communications is running and its propensity to invest more and deepen its relationship with BroadSoft , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing XO Communications revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for XO Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

XO Communications Tech Stack and Enterprise Applications

XO Communications Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BroadSoft Legacy Broadsoft UC-One Audio Video and Web Conferencing Collaboration n/a 2015 2016
In 2015, XO Communications extended its unified communications services by provisioning Broadsoft UC-One. The deployment targeted XO's customer-facing service portfolio, expanding Audio Video and Web Conferencing capabilities available to enterprise and SMB subscribers across its United States network. As a communications service provider with approximately 2,800 employees and $500,000,000 in revenue, XO positioned Broadsoft UC-One as a hosted unified communications offering within its managed services catalog. Broadsoft UC-One was implemented to deliver core audio and video conferencing, presence, instant messaging, and client-based collaboration capabilities consistent with the Audio Video and Web Conferencing category. The configuration emphasized multi-device client provisioning, session control for audio and video conferences, centralized user administration, and role-based access to support business and contact center use cases. Provisioning and user lifecycle workflows were prepared to align with XO's account management and subscriber billing models. The implementation integrated Broadsoft UC-One into XO's network and service delivery stack to enable managed UC services over IP connectivity, with operational handoffs into ordering and OSS processes. Governance updates included revisions to the service catalog, onboarding procedures, and support workflows to sustain hosted conferencing and collaboration services. The rollout extended XO Communications unified communications portfolio by adding Broadsoft UC-One delivered conferencing and collaboration capabilities to its customers.
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
XO Communications CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AWeber Communications Legacy AWeber Marketing Automation CRM n/a 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
XO Communications PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2018 2018
In 2018, XO Communications deployed Amazon SES for Transactional Email on its public website. The deployment uses Amazon Simple Email Service as the application to handle site-originated transactional messages including account notifications and customer-facing system alerts. The service is provisioned within Amazon Web Services and serves as XO's outbound delivery layer tied to its web infrastructure. Technical integration is implemented through SMTP or API endpoints embedded in the website backend to route trigger-based messages, with standard email authentication such as SPF and DKIM configured to manage deliverability and sender reputation. Operational coverage spans customer account communications, billing notifications, and service incident updates, impacting web operations and customer support functions. Governance centers on template management, bounce and complaint handling workflows, and monitoring within the AWS console, with ongoing configuration and operational control held by XO's web operations teams.
XO Communications IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2002 2002
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Digital Workspace IaaS 2020 2020
Network Management and Monitoring IaaS 2005 2005
XO Communications CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at XO Communications

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by XO Communications Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from XO Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the XO Communications digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD XO Communications Technographics
XO Communications is a Communications organization based in United States, with around 2800 employees and annual revenues of $500.0 million.
XO Communications operates a diverse technology stack with applications such as Broadsoft UC-One, AWeber and Amazon SES, covering areas like Audio Video and Web Conferencing, Marketing Automation and Transactional Email.
XO Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BroadSoft, AWeber Communications and Amazon Web Services (AWS).
XO Communications recently adopted applications including Okta Identity Cloud in 2021, Amazon EC2 in 2020 and Amazon CloudFront in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of XO Communications’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates XO Communications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete XO Communications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.