Yamaha Artist Services
Hong Leong Yamaha, Lot 57, Persiaran Bukit Rahman Putra 3,
Selangor, 47000,
Malaysia
Selangor, 47000,
Malaysia
60 3 6157 7011
Automotive
Yamaha Artist Services Technographics
Yamaha Artist Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yamaha Artist Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Yamaha Artist Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yamaha Artist Services has purchased the following applications: BCA MyHR@suite for Core HR in 2012, Infor CloudSuite Field Service for Field Service Management in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yamaha Artist Services is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yamaha Artist Services revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yamaha Artist Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yamaha Artist Services Tech Stack and Enterprise Applications
Yamaha Artist Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | BCA MyHR@suite | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Yamaha Artist Services implemented BCA MyHR@suite to address Core HR requirements. The deployment focused on centralizing human resources and payroll operations for its Malaysia operations, covering HR, payroll administrators, and the factory workforce within a roughly 400 employee base.
BCA MyHR@suite was configured to manage core employee master data, payroll processing, time and attendance tracking, overtime calculation workflows, leave administration, and administrative recordkeeping. Configuration work emphasized payroll calculation rules and overtime formulas aligned with factory shift patterns, and HR personnel were provisioned with role based access controls to manage employee records and payroll cycles.
Operational notes record that HR staff prepared payroll using the Pay@man system during July 2011 to April 2012 while also maintaining stationery and other administrative records. This historical activity indicates the implementation required alignment of payroll input sources and handoff processes between existing payroll procedures and the BCA MyHR@suite deployment.
Governance efforts centered on standardizing payroll and overtime processing across HR and factory payroll functions, introducing controls for payroll preparation, overtime calculation, and administrative inventory tracking. The implementation narrative highlights BCA MyHR@suite as the Core HR system unifying employee data and payroll workflows for Yamaha Artist Services.
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Payroll | HCM |
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2012 | 2012 |
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Yamaha Artist Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Field Service | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Yamaha Artist Services implemented Infor CloudSuite Field Service to establish a cloud-based Field Service Management capability across its service network. The deployment targeted service operations supporting Yamaha star centers and YQS dealers, aligning service execution with dealer-facing case logging and IT helpdesk reporting workflows.
The Infor CloudSuite Field Service implementation focused on core Field Service Management functionality, including work order lifecycle management, scheduling and dispatch, technician mobile access, parts and inventory controls, and service contract tracking. Configuration work leveraged in-house familiarity with Infor Service Management to adapt standard field service workflows, automate job assignment logic, and enforce service level procedures for dealer service locations.
Operational coverage and governance centered on service and dealer operations in Malaysia, with the IT helpdesk providing endpoint configuration, email setup, and user support during rollout and steady state. Monthly IT management reporting was used to reconcile service cases with Dealer Management System case logs and to monitor support queues. Rollout emphasized standardized technician workflows and centralized dispatch governance to ensure consistent service execution across Yamaha star centers and YQS dealers.
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Manufacturing ERP | ERP Services and Operations |
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2017 | 2017 |
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Yamaha Artist Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Yamaha Artist Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Yamaha Artist Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2017 | 2017 |
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Yamaha Artist Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Yamaha Artist Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Yamaha Artist Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Yamaha Artist Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Technology Manager | Manager | IT | |
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Senior IT Executive | Director | IT | |
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Manager, Digital Projects | Manager | IT | |
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Information Technology Executive | CXO | IT | |
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Apps Being Evaluated by Yamaha Artist Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yamaha Artist Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yamaha Artist Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Yamaha Artist Services Technographics
Yamaha Artist Services is a Automotive organization based in Malaysia,
with around 400 employees and annual revenues of $100.0 million.
Yamaha Artist Services operates a diverse technology stack with applications such as
BCA MyHR@suite, Infor CloudSuite Field Service and Microsoft 365,
covering areas like Core HR, Field Service Management and Collaboration.
Yamaha Artist Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as , Infor and Microsoft.
Yamaha Artist Services recently adopted applications including
Cloudflare CDN in 2021, Microsoft 365 in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yamaha Artist Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yamaha Artist Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yamaha Artist Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.