
Midvale, 84047, UT,
United States
Zagg Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zagg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Zagg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zagg has purchased the following applications: New Relic APM for Application Performance Management in 2021, Zendesk Support Ticketing System for Customer Support in 2016, Adobe Commerce (ex Magento) for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zagg is running and its propensity to invest more and deepen its relationship with New Relic , Zendesk , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zagg revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zagg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zendesk | Legacy | Zendesk Support Ticketing System | Customer Support | CRM | n/a | 2016 | 2016 |
|
|
|
Listing Management | CRM |
|
2018 | 2018 |
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2020 | 2020 |
eCommerce
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2018 | 2018 |
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Financial Consolidation and Close | ERP Financial Management |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director of Customer Care | Director | Customer Service | ||||
Sr Director PMO and Customer Care | Director | Customer Service | ||||
Global Head of IT | Director | IT | ||||
Customer Service Specialist | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |