Zumiez
4001 204th Street SW,
Lynnwood, 98036, WA,
United States
Lynnwood, 98036, WA,
United States
1 501-376-5200
Retail
Zumiez Technographics
Zumiez Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zumiez and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Zumiez employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zumiez has purchased the following applications: Workday Financial Management for ERP Financial in 2021, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2010, Visual Lease for Lease Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zumiez is running and its propensity to invest more and deepen its relationship with Workday , UKG , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zumiez revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zumiez intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zumiez Tech Stack and Enterprise Applications
Zumiez ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Zumiez implemented Workday Financial Management in the ERP Financial category as part of a broader Workday Enterprise Finance deployment that included Workday Adaptive Planning and Workday Prism Analytics. The deployment was scoped to strengthen finance and accounting capabilities and to centralize planning, consolidation, and analytics across the retailer's global operations.
Workday Financial Management, Workday Adaptive Planning, and Workday Prism Analytics were configured to provide a high-volume analytics platform that blends financial results with workforce and operational data. Functional capabilities implemented included enterprise planning and budgeting workflows, standardized consolidation and close processes, reconciliation automation, and analytic data modeling to support cross-functional financial analysis.
The architecture emphasized coexistence with existing multi-system environments, bringing disparate operational data from merchandising and manufacturing ERP systems into a cloud-based finance layer. Operational coverage targeted Zumiez finance and accounting teams supporting more than 700 stores across the United States, Canada, Europe, and Australia, enabling company-wide planning and analysis.
Governance and process changes focused on standardizing close and reconciliation workflows, improving planning cadence through Adaptive Planning, and enabling finance-led analytics via Prism Analytics. The stated aims were to equip finance teams with holistic insights, improve planning processes for faster decisions, and streamline consolidation and reconciliation by integrating information from multiple systems.
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Zumiez HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2010 | 2010 |
In 2010, Zumiez implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The UKG Workforce Central Timekeeper application was deployed to manage centralized time capture, schedule management, attendance tracking, and reporting across Zumiez operations that touch payroll and hourly workforce administration.
Configuration emphasized core timekeeping capabilities including clock data capture, schedule management, exception handling, and reporting workflows aligned to payroll preparation. Zumiez operational responsibilities tied to the implementation included preparing payroll hours and handling payroll related issues within the warehouse, coordinating interviews and onboarding activities, and managing schedules for distribution center staff.
The operational environment included systems and tools used by operators such as ADP, Apropos, Allocations, Microsoft Excel, Word, PowerPoint, Publisher, Bartender, and Stromberg Admin for scheduling, timekeeping, and reporting. UKG Workforce Central Timekeeper operated alongside these applications to support payroll and workforce management processes without asserting specific technical integrations.
Governance and operational scope centered on the Distribution Center and the Home Office in Lynnwood, WA, with monitoring responsibilities extending to the Distribution Center in Canada. The implementation impacted business functions including distribution operations, HR recruiting and onboarding, scheduling, timekeeping, and payroll administration, with the timekeeper role acting as the primary liaison between sites.
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Workforce Management | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2018 | 2018 |
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Zumiez ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visual Lease | Legacy | Visual Lease | Lease Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Zumiez implemented Visual Lease for Lease Management, supporting Real Estate and Accounting business functions. The deployment centralized administration of a 500 location portfolio covering all leases, SNDAs, estoppels and critical dates including co tenancies, early termination clauses, expirations and rent relief amendments.
Visual Lease was used to create lease abstracts for Real Estate, Construction and Accounting, and to maintain rent schedules and amendment records. The implementation included structured abstraction workflows and Excel workbooks for interdepartmental handoffs between leasing, construction and accounting teams. Reconciliations for square footage and for capped and uncapped items were audited against lease language and recorded in Visual Lease.
Operationally the Lease Management rollout supported the Real Estate Leasing team, internal Accounting and outside Legal counsel, with address updates entered into Visual Lease to produce legal notice information. Governance activity encompassed SOX compliance controls for Real Estate, documented audit trails and coordinated review cycles with outside legal to ensure documents met Company Legal Standards.
Process governance emphasized document auditing, reconciliations and standardized abstracts, with Visual Lease serving as the authoritative source for lease terms and dates. The configuration anchored lease administration, estoppel and SNDA tracking and amendment management across Zumiez locations, aligning legal review and accounting reconciliation workflows.
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Zumiez Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Zumiez eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Zumiez CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Zumiez EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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Zumiez ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Zumiez PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Zumiez IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Zumiez CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Zumiez
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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VP IT | VP | IT | |
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VP Operations | VP | Operations | |
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HR Manager | Manager | HR | |
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Director Finance | Director | Finance | |
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Apps Being Evaluated by Zumiez Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zumiez IT executives and key decision makers. This section highlights Zumiez's latest recorded technology evaluations, including Extensiv Skubana Unified eCommerce for eCommerce on 2024-12-11, Extensiv Skubana Order Management for Order Management on 2024-12-11, and 3PL Warehouse Manager for Warehouse Management on 2024-12-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zumiez digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-12-11 | Zumiez | Evaluated | Extensiv | Extensiv Skubana Unified eCommerce | eCommerce | eCommerce |
| 2024-12-11 | Zumiez | Evaluated | Extensiv | Extensiv Skubana Order Management | Order Management | SCM |
| 2024-12-11 | Zumiez | Evaluated | Extensiv | 3PL Warehouse Manager | Warehouse Management | SCM |
| 2024-12-11 | Zumiez | Evaluated |
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Inventory Management | SCM |
| 2024-12-11 | Zumiez | Evaluated |
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Inventory Management | SCM |
FAQ - APPS RUN THE WORLD Zumiez Technographics
Zumiez is a Retail organization based in United States,
with around 2500 employees and annual revenues of $1.13 billion.
Zumiez operates a diverse technology stack with applications such as
Workday Financial Management, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Visual Lease,
covering areas like ERP Financial, Time and Attendance and Lease Management.
Zumiez has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, UKG and Visual Lease.
Zumiez recently adopted applications including
Workday Adaptive Planning (ex Adaptive Insights) in 2024, Workday Financial Management in 2021 and Bambuser Video Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zumiez’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zumiez’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zumiez technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.