List of 3CX Phone System Customers

3CX

One Urban Center, Suite 600 4830 West Kennedy Blvd.,
Tampa, 33609, FL,
United States

https://www.3cx.com/

1 813-591-0130

Professional Services

200

$35M

Since 2010, our global team of researchers has been studying 3CX Phone System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased 3CX Phone System for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using 3CX Phone System for PBX, VoiP and Phone Systems include: UPS - United Kingdom, a United Kingdom based Distribution organisation with 8000 employees and revenues of $4.50 billion, MBK Public Company, a Thailand based Manufacturing organisation with 1500 employees and revenues of $250.0 million, Abacus Property Group, a Australia based Construction and Real Estate organisation with 738 employees and revenues of $184.0 million, Befon Sole Shareholder Co., a Greece based Utilities organisation with 400 employees and revenues of $137.0 million, One Family, a United Kingdom based Banking and Financial Services organisation with 535 employees and revenues of $136.0 million and many others.

Contact us if you need a completed and verified list of companies using 3CX Phone System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The 3CX Phone System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Abacus Property Group	Construction and Real Estate	738	$184M	Australia	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2013	n/a	In 2013 Abacus Property Group implemented 3CX Phone System. The 3CX Phone System was deployed into the companys on premises VMware virtual infrastructure as part of an end to end site IT infrastructure program that included secondary locations and disaster recovery, and implementation oversight was provided by an internal System Administrator in Sydney, Australia. The deployment focused on core telephony functions typical of the category, Category: "", including IP phone provisioning, PBX call routing, voicemail and extension management. 3CX Phone System was configured for IP phone and endpoint management and aligned with Windows Server Active Directory for user provisioning, while Exchange 2013 and Office 365 were present in the estate to support user identity and messaging workflows. Network and infrastructure integration reflected the broader stack in the environment, with Untangle UTM for perimeter security, VMware for virtualization, DELL SAN storage and Veeam and Symantec for backup and replication, plus Synology NAS and Amazon Glacier used for longer term retention. Telephony services were operated alongside these infrastructure components and managed within the same server and backup governance. Governance and operational ownership were integrated into existing IT processes, with responsibilities including hardware and server migration planning, disaster recovery management, technical documentation, vendor management, licensing and compliance, and day to day 3CX Phone System administration and IP phone fleet management. The implementation narrative centers on Abacus Property Group 3CX Phone System telephony provisioning supporting IT operations, communications and facilities functions.
Befon Sole Shareholder Co.	Utilities	400	$137M	Greece	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2020	n/a	In 2020, Befon Sole Shareholder Co. implemented 3CX Phone System, Apps Category . Modulus installed a unified 3CX Phone System that the company reported improved customer service and internal communication. The full application name 3CX Phone System was deployed to consolidate voice infrastructure for the utilities provider. The implementation centered on unified telephony capabilities typical of a phone system, including IP PBX call routing, queue management, voicemail, and a dialer with multiple outbound voice channels. 3CX Phone System configuration included provisioning of multiple voice channels for outbound calls via a dialer, a capability Befon cited as increasing efficiency. Configuration work addressed call flows for contact center queues and internal extensions to support both external customer service and employee communication. Operational coverage focused on customer service and internal communications across Befon, a Greece based utilities company with about 400 employees, with deployment and installation performed by Modulus. Governance adjustments centralized voice channel management and standardized dialing workflows to align teams on unified call handling and queue policies. Reported outcomes included improved customer service, better internal communication, and increased outbound calling efficiency as stated by G.G. BEFON.
BES Utilities	Utilities	254	$96M	United Kingdom	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2018	n/a	In 2018, BES Utilities implemented the 3CX Phone System, a VoIP telephone platform. The rollout supported the BES Group technology footprint in Manchester and covered services for more than 600 employees across BES Utilities, Smart Choice Metering, Card Saver and Commercial Power. The 3CX Phone System configuration and operational management centered on core VoIP telephone platform capabilities, including extension provisioning, desk phone and softphone support, voicemail routing and call queue handling to serve both office-based staff and field workers. Administration tasks noted in the implementation included initial configuration, ongoing maintenance and troubleshooting of telephony endpoints alongside wider endpoint management for Dell and Lenovo workstations and iOS and Android mobile devices. Architecturally the 3CX Phone System was operated in an environment administered with Windows Server 2012 and 2016, Active Directory, Microsoft Exchange and Office 365, and Citrix virtual desktop infrastructure. Inventory and device management tools such as Lansweeper and MMD Scalefusion were part of the operational stack, and networking used UniFi components, enabling directory aligned provisioning and centralized account mapping between telephony and user identities. Governance and support processes were delivered by the internal IT team, using Freshservice for incident ticketing and TeamViewer and AnyDesk for remote support, combined with IT warehouse, supplies and software license management and internal end user training. The 3CX Phone System was maintained as part of a multi platform VoIP footprint alongside Horizon, providing unified communications coverage across office and field business functions.
	Professional Services	628	$76M	United Kingdom	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2010	n/a
	Professional Services	989	$47M	United Kingdom	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2020	n/a
	Manufacturing	1500	$250M	Thailand	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2016	n/a
	Banking and Financial Services	535	$136M	United Kingdom	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2017	n/a
	Distribution	8000	$4.5B	United Kingdom	3CX	3CX Phone System	PBX, VoiP and Phone Systems	2011	n/a

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Buyer Intent: Companies Evaluating 3CX Phone System

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating 3CX Phone System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating 3CX Phone System for PBX, VoiP and Phone Systems include:

GlobeMed Lebanon, a Lebanon based Insurance organization with 170 Employees
Bright Wires Company, a Saudi Arabia based Professional Services company with 100 Employees
Wise Building Technologies, a United States based Construction and Real Estate organization with 120 Employees

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