List of 3CX Phone System Customers
3CX
One Urban Center, Suite 600 4830 West Kennedy Blvd.,
Tampa, 33609, FL,
United States
Tampa, 33609, FL,
United States
1 813-768-9212
Professional Services
220
$38M
Since 2010, our global team of researchers has been studying 3CX Phone System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 3CX Phone System for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 3CX Phone System for PBX, VoiP and Phone Systems include: UPS - United Kingdom, a United Kingdom based Distribution organisation with 8000 employees and revenues of $4.50 billion, MBK Public Company, a Thailand based Manufacturing organisation with 1500 employees and revenues of $250.0 million, Abacus Property Group, a Australia based Construction and Real Estate organisation with 738 employees and revenues of $184.0 million, Befon Sole Shareholder Co., a Greece based Utilities organisation with 400 employees and revenues of $137.0 million, One Family, a United Kingdom based Banking and Financial Services organisation with 535 employees and revenues of $136.0 million and many others.
Contact us if you need a completed and verified list of companies using 3CX Phone System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The 3CX Phone System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abacus Property Group | Construction and Real Estate | 738 | $184M | Australia | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2013 | n/a |
In 2013 Abacus Property Group implemented 3CX Phone System. The 3CX Phone System was deployed into the companys on premises VMware virtual infrastructure as part of an end to end site IT infrastructure program that included secondary locations and disaster recovery, and implementation oversight was provided by an internal System Administrator in Sydney, Australia.
The deployment focused on core telephony functions typical of the category, Category: "", including IP phone provisioning, PBX call routing, voicemail and extension management. 3CX Phone System was configured for IP phone and endpoint management and aligned with Windows Server Active Directory for user provisioning, while Exchange 2013 and Office 365 were present in the estate to support user identity and messaging workflows.
Network and infrastructure integration reflected the broader stack in the environment, with Untangle UTM for perimeter security, VMware for virtualization, DELL SAN storage and Veeam and Symantec for backup and replication, plus Synology NAS and Amazon Glacier used for longer term retention. Telephony services were operated alongside these infrastructure components and managed within the same server and backup governance.
Governance and operational ownership were integrated into existing IT processes, with responsibilities including hardware and server migration planning, disaster recovery management, technical documentation, vendor management, licensing and compliance, and day to day 3CX Phone System administration and IP phone fleet management. The implementation narrative centers on Abacus Property Group 3CX Phone System telephony provisioning supporting IT operations, communications and facilities functions.
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Befon Sole Shareholder Co. | Utilities | 400 | $137M | Greece | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Befon Sole Shareholder Co. implemented 3CX Phone System, Apps Category . Modulus installed a unified 3CX Phone System that the company reported improved customer service and internal communication. The full application name 3CX Phone System was deployed to consolidate voice infrastructure for the utilities provider.
The implementation centered on unified telephony capabilities typical of a phone system, including IP PBX call routing, queue management, voicemail, and a dialer with multiple outbound voice channels. 3CX Phone System configuration included provisioning of multiple voice channels for outbound calls via a dialer, a capability Befon cited as increasing efficiency. Configuration work addressed call flows for contact center queues and internal extensions to support both external customer service and employee communication.
Operational coverage focused on customer service and internal communications across Befon, a Greece based utilities company with about 400 employees, with deployment and installation performed by Modulus. Governance adjustments centralized voice channel management and standardized dialing workflows to align teams on unified call handling and queue policies. Reported outcomes included improved customer service, better internal communication, and increased outbound calling efficiency as stated by G.G. BEFON.
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BES Utilities | Utilities | 254 | $96M | United Kingdom | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, BES Utilities implemented the 3CX Phone System, a VoIP telephone platform. The rollout supported the BES Group technology footprint in Manchester and covered services for more than 600 employees across BES Utilities, Smart Choice Metering, Card Saver and Commercial Power.
The 3CX Phone System configuration and operational management centered on core VoIP telephone platform capabilities, including extension provisioning, desk phone and softphone support, voicemail routing and call queue handling to serve both office-based staff and field workers. Administration tasks noted in the implementation included initial configuration, ongoing maintenance and troubleshooting of telephony endpoints alongside wider endpoint management for Dell and Lenovo workstations and iOS and Android mobile devices.
Architecturally the 3CX Phone System was operated in an environment administered with Windows Server 2012 and 2016, Active Directory, Microsoft Exchange and Office 365, and Citrix virtual desktop infrastructure. Inventory and device management tools such as Lansweeper and MMD Scalefusion were part of the operational stack, and networking used UniFi components, enabling directory aligned provisioning and centralized account mapping between telephony and user identities.
Governance and support processes were delivered by the internal IT team, using Freshservice for incident ticketing and TeamViewer and AnyDesk for remote support, combined with IT warehouse, supplies and software license management and internal end user training. The 3CX Phone System was maintained as part of a multi platform VoIP footprint alongside Horizon, providing unified communications coverage across office and field business functions.
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Fletchers Solicitors | Professional Services | 628 | $76M | United Kingdom | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2010 | n/a |
In 2010, Fletchers Solicitors implemented 3CX Phone System, a PBX, VoiP and Phone Systems application. The 3CX Phone System provided the firm with an enterprise telephony platform supporting core voice services across the organisation.
The implementation included configuration of inbound lines, individual extensions, Auto attendant (IVR) routing and call queues, and the provisioning of VoIP handsets and softphone endpoints. 3CX Phone System was prepared and staged from box to production on both virtual and desktop PCs to meet predefined company requirements.
Operationally the deployment was supported by second line technical teams who provided onsite and remote support, managed Active Directory requests for user lifecycle actions, and maintained Citrix desktop readiness for softphone delivery. Support processes explicitly covered staff setups, relocations and leaver processes, and the platform was used to support the firms customer service and administrative functions for a 628 employee organisation.
Governance included KPI-driven second line support, training for colleagues and customers, and liaison with external partners to resolve issues, with configuration and ongoing administration of the 3CX Phone System handled as part of IT operations and line of business application support.
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Intelling Group | Professional Services | 989 | $47M | United Kingdom | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020 Intelling Group implemented 3CX Phone System as its PBX, VoiP and Phone Systems application to support customer service operations and a rapid shift to remote working. The deployment targeted Intelling Group headquarters in the United Kingdom and the firmwide customer service organization within a company of 989 employees, providing voice infrastructure used by associates and team leaders across recruitment, onboarding and live campaign supervision.
The 3CX Phone System implementation emphasized core PBX capabilities, including enterprise call routing and IVR, softphone support for remote agents, call recording and voicemail, and integrated reporting and presence for supervisory monitoring. Configuration efforts prioritized remote agent enablement and supervisor controls that supported a team structure where team leaders delivered technical first line support, coaching and productivity oversight for teams of up to 35 agents.
Operationally, 3CX Phone System operated alongside other tools in Intellings technology stack such as Connex, Synergy, CTAS and the companys reporting tools, forming the voice layer of the customer service technology ecosystem. Governance was structured around team leader supervision, internal training and development coaching, and day to day technical troubleshooting performed by team leads, which embedded telephony workflows into recruitment, onboarding and ongoing performance reporting.
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Manufacturing | 1500 | $250M | Thailand | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2016 | n/a |
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Banking and Financial Services | 535 | $136M | United Kingdom | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2017 | n/a |
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Distribution | 8000 | $4.5B | United Kingdom | 3CX | 3CX Phone System | PBX, VoiP and Phone Systems | 2011 | n/a |
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Buyer Intent: Companies Evaluating 3CX Phone System
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating 3CX Phone System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating 3CX Phone System for PBX, VoiP and Phone Systems include:
- New Orleans Regional Transit Authority, a United States based Transportation organization with 150 Employees
- GlobeMed Lebanon, a Lebanon based Insurance company with 170 Employees
- Bright Wires Company, a Saudi Arabia based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD 3CX Phone System Coverage
3CX Phone System is a PBX, VoiP and Phone Systems solution from 3CX.
Companies worldwide use 3CX Phone System, from small firms to large enterprises across 21+ industries.
Organizations such as UPS - United Kingdom, MBK Public Company, Abacus Property Group, Befon Sole Shareholder Co. and One Family are recorded users of
3CX Phone System for PBX, VoiP and Phone Systems.
Companies using 3CX Phone System are most concentrated in Distribution, Manufacturing and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using 3CX Phone System are most concentrated in United Kingdom, Thailand and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 3CX Phone System across Americas, EMEA, and APAC.
Companies using 3CX Phone System range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of 3CX Phone System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified 3CX Phone System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.