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List of 99mins Loyalty Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bestop Manufacturing 500 $90M United States 99minds 99mins Loyalty Platform Customer Loyalty 2023 n/a
Bestop implemented 99mins Loyalty Platform in 2023. The deployment supported a US-focused marketing and CRM ecommerce promotion that ran a Heather Storm social media gift card giveaway, with 99mins Loyalty Platform issuing and managing promotional gift cards for the campaign. The Apps Category . Configuration emphasized the promotional gift cards capability, including issuance workflows, code generation and tracking, and landing page campaign instrumentation to capture and attribute traffic. The implementation aligned loyalty issuance with campaign landing pages and customer segmentation workflows to enable targeted redemption flows and attribution. The project was operated by Bestop marketing and ecommerce teams in the United States and used social media channels to distribute codes and drive traffic. Bestop reported approximately a 30% increase in landing page traffic and a 15% boost in conversion rate tied to the giveaway, outcomes provided in the case notes.
Cariloha Retail 226 $48M United States 99minds 99mins Loyalty Platform Customer Loyalty 2023 n/a
In 2023, Cariloha deployed the 99mins Loyalty Platform in the Apps Category to run social-media eGift card promotions and loyalty workflows on BigCommerce. The engagement addressed a US retail marketing and CRM use case and was delivered as an omnichannel gift-card and loyalty implementation that combined promotional social channels with on-site commerce events. The implementation leveraged gift card and loyalty modules within the 99mins Loyalty Platform to orchestrate eGift issuance, campaign-driven promotions, and loyalty earning and redemption workflows. Configuration work centered on campaign orchestration, customer segmentation, and lifecycle automation to align social-media triggers with loyalty states and on-site purchase behavior. Operational coverage focused on Cariloha’s US retail marketing and CRM functions, integrating the 99mins Loyalty Platform with BigCommerce for storefront eventing and order-level data exchange. The case study reports outcomes from the engagement, specifically a 30 percent lift in customer acquisition and a double-digit increase in average order value, reflecting acquisition and retention impacts tied to the omnichannel loyalty and gift-card execution.
Natori Retail 150 $20M United States 99minds 99mins Loyalty Platform Customer Loyalty 2023 n/a
In 2023, Natori implemented the 99minds Loyalty Platform to integrate gift card refunds with Narvar and BigCommerce, automating return to store credit flows and refund orchestration. The deployment addressed an ecommerce/CRM use case in the United States focused on returns and loyalty, linking customer return events to loyalty account crediting and gift card provisioning. The implementation centered on the gift card and refunds capabilities of the 99minds Loyalty Platform, with configuration of automated refund triggers, gift card issuance, and loyalty account updates. Functional modules used included refund automation, gift card provisioning, and loyalty crediting, with business rule configuration for refund eligibility and credit lifecycle consistent with platform capabilities. Integrations were explicitly built to receive return events from Narvar and to post gift card or store credit updates into BigCommerce storefront and checkout flows. Operational coverage included online customer service, returns processing, and loyalty program management across Natori online channels in the United States. Governance and workflow changes centralized refund approval and automated issuance to reduce manual intervention in returns handling. Outcomes stated in the case study included automated refunds that saved manual work and an increase in customer lifetime value of roughly 15 percent after the 99minds Loyalty Platform integration.
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FAQ - APPS RUN THE WORLD 99mins Loyalty Platform Coverage

99mins Loyalty Platform is a Customer Loyalty solution from 99minds.

Companies worldwide use 99mins Loyalty Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Bestop, Cariloha and Natori are recorded users of 99mins Loyalty Platform for Customer Loyalty.

Companies using 99mins Loyalty Platform are most concentrated in Manufacturing and Retail, with adoption spanning over 21 industries.

Companies using 99mins Loyalty Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 99mins Loyalty Platform across Americas, EMEA, and APAC.

Companies using 99mins Loyalty Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of 99mins Loyalty Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified 99mins Loyalty Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.