List of Aareon CRM Customers
Mainz, 55124,
Germany
Since 2010, our global team of researchers has been studying Aareon CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aareon CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aareon CRM for CRM include: LEG Immobilien, a Germany based Construction and Real Estate organisation with 1400 employees and revenues of $200.0 million, Beamten-Wohnungs-Verein zu Berlin eG, a Germany based Construction and Real Estate organisation with 80 employees and revenues of $100.0 million, Vale of Aylesbury Housing, a United Kingdom based Non Profit organisation with 270 employees and revenues of $63.0 million and many others.
Contact us if you need a completed and verified list of companies using Aareon CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Aareon CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beamten-Wohnungs-Verein zu Berlin eG | Construction and Real Estate | 80 | $100M | Germany | Aareon | Aareon CRM | CRM | 2015 | n/a |
In 2015, Beamten-Wohnungs-Verein zu Berlin eG implemented Aareon CRM as its Customer Relationship Management solution and deployed the application to operate directly through its public website. Aareon CRM is used to capture tenant and prospect interactions on the website and to provide a centralized contact and case record for customer-facing teams at the housing cooperative.
Configuration work emphasized standard CRM functional modules consistent with Customer Relationship Management deployments, including contact and tenant record management, web form capture and ticketing for service requests, document attachment and correspondence logging, and workflow automation for inquiry routing. The Aareon CRM configuration was sized to match an organization of approximately 80 employees, with role based access controls for property management, leasing, and customer service users.
Operational coverage centers on the corporate website front end and internal user access, enabling web submitted inquiries to be ingested into Aareon CRM and processed by customer service and property management teams. Integrations described are limited to website integration patterns, where web forms and portal entry points feed the CRM as the single source for interaction data, without named third party system integrations noted.
Governance focused on centralizing contact data and defining case handling workflows and permission profiles to align service processes across departments. Rollout and adoption were organized around enabling website driven intake and internal case management, with configuration governance to maintain data integrity and standardize tenant communication workflows.
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LEG Immobilien | Construction and Real Estate | 1400 | $200M | Germany | Aareon | Aareon CRM | CRM | 2017 | n/a |
In 2017, LEG Immobilien implemented Aareon CRM, deploying both the Aareon CRM app and the Aareon CRM portal to provide tenant-facing digital channels. The rollout targeted roughly 128,000 tenants and delivered rapid adoption, with every tenth tenant using digital channels within three months, predominantly via the smartphone app.
The implementation emphasized Customer Relationship Management capabilities including tenant reporting of damages, viewing processing statuses, and accessing the most recent utility bill and other documents digitally. LEG configured the app to mirror the full functionality of the web portal, enabling consistent feature parity and a unified tenant experience across mobile and browser interfaces.
A central technical decision was the full integration of Aareon CRM into LEGs SAP system, enabling a high degree of process automation between tenant interactions and back office processing. Operational scope focused on customer service and IT infrastructure teams, with the solution designed to reduce manual correspondence by delivering utility bills and documents digitally.
Governance and operational intent centered on a paperless correspondence strategy, prioritizing digital delivery to lower postage and manual handling while relieving pressure on the customer service organization. The deployment preserved portal parity to simplify support and reduce workflow variation, aligning CRM workflows with SAP process automation to streamline end to end tenant service.
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Vale of Aylesbury Housing | Non Profit | 270 | $63M | United Kingdom | Aareon | Aareon CRM | CRM | 2007 | n/a |
In 2007, Vale of Aylesbury Housing implemented Aareon CRM as its Customer Relationship Management component alongside a wider Aareon CRM and Housing Management system deployment. The rollout included Aareon CRM and Housing Management system modules and extended to Mobile Working to support field operations and case management.
Core functional modules implemented covered tenant and contact management, supplier management, housing case workflows, and mobile working capabilities for field operatives. Significant configuration work focused on process mapping and aligning business rules to the Aareon CRM and Housing Management system configuration, with structured change management embedded into the program.
The deployment included an explicit interface between Aareon and Sun Accounts to link financial and supplier data, and the integration effort highlighted complexity in the organisations Chart of Accounts which created problems during implementation. Operational coverage therefore spanned housing services, repairs workflows, supplier management, and finance interfaces across the organisation.
Governance emphasized managing system configuration, formal process documentation, and change control during staged rollout, with supplier management processes redefined to match new system workflows. The program prioritized configuration control and process mapping to stabilize mobile working and the finance integration with Sun Accounts.
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Buyer Intent: Companies Evaluating Aareon CRM
- South Kesteven District Council, a United Kingdom based Government organization with 500 Employees
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