List of Abacus CRM Customers
St. Gallen, 9300,
Switzerland
Since 2010, our global team of researchers has been studying Abacus CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Abacus CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Abacus CRM for CRM include: Amstein + Walthert Switzerland, a Switzerland based Construction and Real Estate organisation with 1100 employees and revenues of $180.0 million, OBT Switzerland, a Switzerland based Professional Services organisation with 550 employees and revenues of $100.0 million, Aargau Chamber of Commerce and Industry Switzerland, a Switzerland based Non Profit organisation with 17 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Abacus CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Abacus CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aargau Chamber of Commerce and Industry Switzerland | Non Profit | 17 | $3M | Switzerland | Abacus Research | Abacus CRM | CRM | 2022 | n/a |
In 2022, the Aargau Chamber of Industry and Commerce (AIHK) in Switzerland implemented Abacus CRM to centralise member administration, communications and marketing workflows across its Swiss operations. Abacus CRM is used as the CRM application to unify contact records and campaign workflows for the chamber's membership services. Abacus reports AIHK has relied on Abacus CRM since 2022.
The deployment included configuration of membership management and marketing automation capabilities, with operational coverage across member services, communications, marketing and finance functions. Abacus CRM was integrated with payroll and financial accounting to reduce duplicate data entry and to accelerate member communications, consolidating transactional and contact data flows between administrative and accounting functions. Governance emphasized cross functional data stewardship and consolidated record management to support consistent member outreach and streamlined administrative processes.
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Amstein + Walthert Switzerland | Construction and Real Estate | 1100 | $180M | Switzerland | Abacus Research | Abacus CRM | CRM | 2022 | n/a |
In 2022, Amstein + Walthert Switzerland implemented Abacus CRM as its CRM to support lead management and centralise contact data across its Swiss and French operations. The deployment established Abacus CRM as the primary system for contact master data and lead intake for the firm, with roughly 600 of 1,100 employees provisioned to use the application.
Configuration focused on lead management and centralized contact records, aligning Abacus CRM workflows to marketing and project acquisition processes. Abacus CRM was configured to capture inbound leads, record contact histories, and support standard CRM activities such as qualification and pipeline tracking, while connecting lead records to project acquisition workflows.
The Abacus CRM implementation is integrated with other Abacus modules to improve marketing orchestration and the project acquisition lifecycle, providing shared data across finance and operational modules within the Abacus suite. Operational coverage spans Swiss and French business units, with the system used by marketing, sales focused teams, and project acquisition stakeholders to coordinate outreach and opportunity data.
Governance centered on a single contact data model to reduce duplicate records and to standardize lead intake and routing procedures across regions. Since the 2022 introduction Amstein + Walthert reports Abacus CRM has captured over 7,000 leads, reflecting the system s role in centralising lead and contact information for marketing and project acquisition activities.
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OBT Switzerland | Professional Services | 550 | $100M | Switzerland | Abacus Research | Abacus CRM | CRM | 2021 | n/a |
In 2021, OBT Switzerland participated in an Abacus virtual CRM forum where OBT AG, its Abacus partner, demonstrated Abacus CRM, Apps Category . The session presented Abacus CRM configured for everyday Swiss operations and emphasized CRM-driven process improvements for sales and relationship management.
The implementation narrative centered on Abacus CRM modules for contact and account management, opportunity tracking and pipeline visibility, and structured relationship management workflows. The presentation described configuration patterns used to align sales stages and activity management with Swiss professional services engagement models.
Presenters showed practical integration between Abacus CRM and other Abacus applications in a regional Swiss context, illustrating shared master data and transaction continuity across financial and operational systems. The demonstration emphasized operational coverage for sales and relationship teams in Switzerland and coordination between front-office CRM workflows and back-office Abacus modules.
Governance and rollout details were framed around forum-led knowledge transfer, process alignment for sales and relationship management, and partner-led demonstration of everyday usage. The event highlighted how Abacus CRM supports sales and relationship management at OBT Switzerland without specifying implementation metrics or costs.
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