List of ABS Utility Billing Customers
Albany, 97321, OR,
United States
Since 2010, our global team of researchers has been studying ABS Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ABS Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ABS Utility Billing for Utilities Customer Care and Billing include: Glen Canyon National Recreation Area, a United States based Government organisation with 1425 employees and revenues of $171.0 million, Wakulla Co, FL, a United States based Government organisation with 300 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using ABS Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ABS Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Glen Canyon National Recreation Area | Government | 1425 | $171M | United States | American Business Software | ABS Utility Billing | Utilities Customer Care and Billing | 2014 | n/a |
In 2014, Glen Canyon National Recreation Area implemented ABS Utility Billing 12.0 from American Business Software as the Park's utility billing system, deploying a solution in the Utilities Customer Care and Billing category to manage water and sewer customer billing. The deployment was focused on capturing AMR and handheld meter reads and processing utility bills across multiple marinas and service areas in Page, Arizona and Lake Powell, aligning the application with Park finance and customer-billing operations.
The implementation included core Utilities Customer Care and Billing capabilities, including customer account management, bill calculation and generation for water and sewer services, and meter-to-bill workflows. Module usage such as meter-management and AMR integration is inferred from the procurement scope, consistent with standard meter reading ingestion and billing reconciliation functions in this application category.
Operational coverage reached Park finance and customer-billing teams responsible for marina and service-area utility accounts, with ABS Utility Billing receiving meter reads from AMR and handheld devices and converting those reads into billing transactions. Integrations were centered on meter data ingestion and internal billing processes to support water and sewer invoicing across the specified Page, Arizona and Lake Powell sites.
The rollout produced explicit operational benefits stated in the procurement notes, improving meter-to-bill data transfer and reducing billing errors for Glen Canyon National Recreation Area. Governance implications focused on standardizing meter read intake and billing workflows within the Park's utility finance function to sustain accuracy in customer billing.
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Wakulla Co, FL | Government | 300 | $30M | United States | American Business Software | ABS Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, Wakulla Co, FL implemented ABS Utility Billing on its public website, Apps Category: . ABS Utility Billing is deployed as the county's customer-facing utility billing application and is configured to publish account information and payment flows directly through the Wakulla County website.
The implementation centers on core utility billing capabilities typical of ABS Utility Billing, including customer account management, billing statement generation, online payment capture, and electronic bill delivery workflows. Configuration work included rate schedule and billing cycle setup, customer record provisioning, and web form integration to capture payments and service inquiries through the website.
Operationally the deployment supports the county utility billing office, finance staff, and customer service teams within Wakulla County, United States, and is used to manage residential and commercial accounts. Governance adjustments focused on role-based staff access and web-facing authentication workflows, and operational processes were shifted to prioritize online account self-service and electronic statement handling.
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