List of Access Guestline Direct Booking Manager Customers
Loughborough, LE11 3QF,
United Kingdom
Since 2010, our global team of researchers has been studying Access Guestline Direct Booking Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Access Guestline Direct Booking Manager for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Access Guestline Direct Booking Manager for Reservation and Booking Management include: Corus Hotels, a United Kingdom based Leisure and Hospitality organisation with 1000 employees and revenues of $120.0 million, Hotel Wrexham, a United Kingdom based Leisure and Hospitality organisation with 48 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Access Guestline Direct Booking Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Access Guestline Direct Booking Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Corus Hotels | Leisure and Hospitality | 1000 | $120M | United Kingdom | The Access Group | Access Guestline Direct Booking Manager | Reservation and Booking Management | 2019 | n/a |
In 2019 Corus Hotels implemented Access Guestline Direct Booking Manager as part of a broader Integrated PMS System for Hotel Group deployment to centralize booking and distribution capabilities across its estate. The engagement centered on delivering a centrally managed property management and direct booking capability that supports remote access and mobile working, with the Access Guestline Direct Booking Manager providing the online booking component of the suite.
The implementation included Guestline products deployed as an integrated hospitality management package, notably Rezlynx PMS, Channel Manager, Online Booking Manager, Rezlynx Mobile, PCI Manager, and Guestline EPoS, with Access Guestline Direct Booking Manager restated as the direct booking engine. Configuration work emphasized centralized rate and distribution control so multiple properties could be managed from a single operational location, and the PMS configuration supported mobile check in and remote agent access consistent with hotel operations and front office workflows.
Integration work explicitly tied the PMS to EPoS and PCI Manager systems, and extended to channel and distribution management and a corporate portal to synchronize rates, inventory, reservations, and payment compliance functions. Operational scope began with nine existing hotel sites during the initial install phase, with functional coverage spanning reservations, front desk operations, revenue and channel management, and payments processing across the Corus Hotels estate.
Rollout and governance followed a staged installation cadence, with the Guestline Property Management System installed on the nine sites starting in March 2011 and subsequent expansion of Guestline modules over time. Vendor selection criteria included the ability to provide extensive training, ongoing product development, and responsive support, and governance tasks focused on consolidating operational procedures, training curricula, and centralized distribution processes to enable single-point management of rates and inventory.
Client journey details record that Corus Hotels moved to Guestline after an earlier system failure and an intervening implementation that lacked sufficient testing and support, and that within four months of the Guestline engagement a strong working rapport had been established. The success of the Rezlynx PMS led Corus to install additional Guestline products including PCI Manager, Channel and Distribution Manager, the Corporate portal, and the EPoS system, reflecting explicit decisions to broaden the integrated PMS footprint rather than quantified claims about cost or ROI.
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Hotel Wrexham | Leisure and Hospitality | 48 | $5M | United Kingdom | The Access Group | Access Guestline Direct Booking Manager | Reservation and Booking Management | 2017 | n/a |
In 2017 Hotel Wrexham implemented Access Guestline Direct Booking Manager on its public website. The deployment integrated Access Guestline Direct Booking Manager, Category , to enable direct reservation capture, rate availability display and guest data collection through the hotel website.
Implementation focused on standard booking engine capabilities including property configuration, room type and rate plan setup, calendar availability, booking widget embedding and reservation confirmation workflows. The Access Guestline Direct Booking Manager handled real-time booking capture and front-facing booking flow orchestration, with configuration tuned for single-property operations.
Operational ownership sat with front office and reservations functions at the Hotel Wrexham site in the United Kingdom, where the booking widget and associated administrative interfaces were used to manage online reservations and availability. Governance covered booking rule configuration and daily rate updates within the booking manager, and the deployment pattern followed a web-embedded booking engine model consistent with small hotel direct booking implementations.
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