List of AccessData Customers
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Since 2010, our global team of researchers has been studying AccessData customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AccessData for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AccessData for Case Management include: Albertsons, a United States based Retail organisation with 280000 employees and revenues of $80.39 billion, Federal Bureau of Investigation, a United States based Government organisation with 35000 employees and revenues of $9.75 billion, Ministry of Defence Nigeria, a Nigeria based Government organisation with 230000 employees and revenues of $3.27 billion, Botswana Police Service Botswana, a Botswana based Government organisation with 9500 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using AccessData, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AccessData customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Albertsons | Retail | 280000 | $80.4B | United States | Exterro | AccessData | Case Management | 2016 | n/a |
In 2016 Albertsons Companies implemented AccessData, Apps Category: . The deployment targeted the corporate Litigation Department to support enterprise eDiscovery operations that serve the Albertsons family of brands, including Safeway, Albertsons, Jewel-Osco and Vons, and to support legal teams associated with Safeway operations in Boise, ID.
The AccessData implementation centered on eDiscovery functional modules typical of the category, including legal hold lifecycle administration, forensic collection and evidence preservation, data processing and indexing, advanced search and filtering, document review support, and production preparation. Configuration emphasized case intake workflows, custodian and hold management, and concurrent project handling to align with the Litigation Department requirement to manage multiple matters and produce ESI protocols and pleadings.
Operational coverage and integrations reflected a cross-functional program, with collaboration between Legal, IT, Information Security and Regulatory/Compliance, plus outside counsel and eDiscovery vendors. The environment included proficiency and toolchain interoperability with Litigation Support Applications such as Relativity and Intella, Legal Hold applications including Fusion, DISCO, Reveal, AccessData and Zapproved, and with eBilling and research tools such as LegalTracker, Pacer and Westlaw.
Governance and process changes accompanying the deployment were driven by the eDiscovery Manager role, which was tasked with developing best practices for eDiscovery processes, administering the legal hold lifecycle, coordinating with outside counsel on pleadings and ESI Protocols, and recommending cost effective approaches for case-specific projects. The program emphasized standardized workflows, cross-team handoffs between Legal, IT and Information Security, and centralized administration of holds and case matter intake rather than distributed ad hoc handling.
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Botswana Police Service Botswana | Government | 9500 | $200M | Botswana | Exterro | AccessData | Case Management | 2020 | n/a |
In 2020, Botswana Police Service Botswana's Digital Forensics Laboratory used AccessData Forensic Toolkit (FTK) in the category to extract and analyze thousands of messages, contacts, images and social media data from a journalist's phone during a criminal and cyber investigation. The work was performed by the laboratory and procurement partner details were not disclosed in public accounts, and the extracted artifacts were documented for evidentiary handling. AccessData Forensic Toolkit FTK was the named application used to support case file development cited in external reporting.
The implementation focused on device acquisition, artifact parsing and consolidated case reporting consistent with forensic and investigative workflows, including preservation of chain of custody and evidentiary export for prosecution use. Outputs from the AccessData Forensic Toolkit FTK instance were cited in Committee to Protect Journalists reporting as evidence used in prosecutions, indicating the application served a central role in investigative evidence handling by investigative units within the Botswana Police Service Botswana. Governance and operational coverage remained within the Digital Forensics Laboratory and its established laboratory processes for submission of findings to prosecuting authorities.
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Federal Bureau of Investigation | Government | 35000 | $9.7B | United States | Exterro | AccessData | Case Management | 2019 | n/a |
In 2019, the Federal Bureau of Investigation implemented AccessData Forensic Toolkit (FTK) in a Forensic Analysis context to examine a camera card and other digital evidence referenced in court filings. AccessData Forensic Toolkit, identified here as the application, was used by U.S. federal investigators to support criminal digital forensics workflows during the investigation documented in the cited filing.
The deployment centered on core digital forensics capabilities typical for the Forensic Analysis category, including forensic image ingestion, evidence parsing, artifact indexing, forensic timeline reconstruction, and examiner report generation. AccessData Forensic Toolkit (FTK) was configured to produce examiner reports that were subsequently used in U.S. litigation and investigative case files, reflecting its role in evidence analysis and court-ready documentation.
Operational scope described in the filing places the work within FBI forensic examination units and U.S. federal investigators conducting criminal investigations, with FTK applied to case-level evidence processing and examiner workflows. The filing does not detail procurement timelines or broader enterprise rollout across other FBI sites or units.
Governance and procedural notes in the public record focus on the forensic examination output, namely examiner reports used in litigation, rather than implementation project management. The record confirms AccessData FTK was the forensic application employed for this 2019 case, supporting criminal digital forensics and formal examiner reporting used in U.S. investigations and court proceedings.
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Government | 230000 | $3.3B | Nigeria | Exterro | AccessData | Case Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating AccessData
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