List of Acqueon Customers
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Since 2010, our global team of researchers has been studying Acqueon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Acqueon for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Acqueon for Chatbots and Conversational AI include: Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, CDW Corporation, a United States based Professional Services organisation with 15100 employees and revenues of $21.38 billion, Orange Business, a France based Professional Services organisation with 24985 employees and revenues of $8.40 billion and many others.
Contact us if you need a completed and verified list of companies using Acqueon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Acqueon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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CDW Corporation | Professional Services | 15100 | $21.4B | United States | Acqueon | Acqueon | Chatbots and Conversational AI | 2010 | n/a | In 2010, CDW Corporation deployed Acqueon as an AI Conversational for Contact Center platform to support contact center operations and customer engagement workflows. The Acqueon implementation emphasized conversational routing, outbound engagement and agent assist capabilities, using automated campaign management and conversational interaction handling consistent with AI Conversational for Contact Center functionality. The deployment architecture tied Acqueon into CDW's contact center technology stack, with integrations to telephony, CRM and analytics systems implied for orchestration and conversational data capture to support reporting and campaign optimization. Operational scope covered CDW's contact center and customer service functions, where Acqueon handled campaign orchestration, real time agent prompts and multi channel voice and messaging interactions for outreach and support. Governance centered on centralized campaign control and configuration workflows, and CDW feedback notes Acqueon's quick responses and eagerness to help, with the customer indicating intent to continue working with Acqueon on future projects. | |
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Cigna Healthcare | Insurance | 71295 | $244.4B | United States | Acqueon | Acqueon | Chatbots and Conversational AI | 2019 | n/a | In 2019, Cigna Healthcare deployed Acqueon for AI Conversational for Contact Center to augment contact center engagement and automate multichannel outreach. Cigna Healthcare Acqueon AI Conversational for Contact Center implementation targeted customer service and contact center business functions across the enterprise. The implementation centered on Acqueon's multichannel campaign orchestration and analytics solutions, configuring campaign management, conversational workflow automation and real time analytics to enable proactive engagement. Functional modules implemented included campaign orchestration, analytics dashboards and conversational AI workflow components to support both outbound campaign execution and assisted inbound interactions. Operational scope focused on Cigna's contact center operations and customer engagement teams, embedding Acqueon into campaign planning and execution processes. The deployment used Acqueon to instrument campaign cadence, surface response analytics and provide conversational touch points across voice and messaging channels. Governance emphasized campaign controls and analytics driven workflow governance, aligning campaign configuration with contact center operating procedures and insurance industry compliance needs. Acqueon provided reporting and orchestration controls to standardize campaign execution and escalate interactions to human agents when conversational logic required agent takeover. | |
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Orange Business | Professional Services | 24985 | $8.4B | France | Acqueon | Acqueon | Chatbots and Conversational AI | 2019 | n/a | In 2019, Orange Business implemented Acqueon as part of its AI Conversational for Contact Center tooling. The deployment targeted contact center operations to introduce conversational automation and agent orchestration across customer engagement functions. The implementation centered on Acqueon LCM 4.1, with the project team performing configuration, provisioning, and release activities specific to lifecycle management. Standard AI Conversational for Contact Center capabilities were configured, including conversational routing, campaign orchestration, and agent engagement workflows to enable inbound and outbound conversational flows. The workstreams emphasized configuration management, staged testing cycles, and risk mitigation tied to LCM 4.1 feature sets. Operationally the rollout affected contact center agents, operations managers, and IT operations, with governance adjusted to support new conversational workflows and operator desktop configurations. The project team coordinated delivery closely, covering identified risks and executing timely actions to complete the deployment professionally. Acqueon was commissioned into live service with documented deployment activities and operational readiness handover. |
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