List of ActiveChat Platform Customers
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Since 2010, our global team of researchers has been studying ActiveChat Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ActiveChat Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ActiveChat Platform for Chatbots and Conversational AI include: ConnectedHealth Pte, a Singapore based Leisure and Hospitality organisation with 10 employees and revenues of $2.0 million, DragonLend, a Vietnam based Banking and Financial Services organisation with 10 employees and revenues of $2.0 million, Patios & Clotures Beaulieu, a Canada based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million, Marram studios, a Switzerland based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Mobile Marketing Max, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ActiveChat Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ActiveChat Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Activechat | Professional Services | 10 | $1M | United States | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2018 | n/a |
In 2018 Activechat implemented ActiveChat Platform on its public website, deploying the vendor's conversational application as the primary customer-facing chat interface. The deployment focuses on a website-embedded chat widget and conversational flow orchestration for customer engagement. ActiveChat Platform is used to configure dialogues, handle user intents, and surface scripted knowledge responses through the site.
Configuration and governance are managed internally by Activechat's small operations team, who maintain conversation flows, intent taxonomies, and administrative settings inside ActiveChat Platform. Operational scope is limited to the company website, supporting sales and support functions through web-based chat, with administration aligned to product and client-facing teams. The implementation emphasizes lightweight web-hosted architecture and in-application configuration rather than cross-enterprise integrations.
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ConnectedHealth Pte | Leisure and Hospitality | 10 | $2M | Singapore | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, ConnectedHealth Pte deployed ActiveChat Platform on its website. The deployment uses ActiveChat Platform, Apps Category , to centralize conversational customer engagement for online guest inquiries and lead capture across Singapore.
Configuration emphasizes web widget embedding, conversational flow design for FAQ automation and booking prequalification, lead capture forms, and agent handoff workflows. For a 10-person leisure and hospitality operator the implementation prioritizes lightweight administrative tooling, intent routing, session state management, and content update governance by guest services and marketing teams. Operational coverage is focused on the website channel and continuous automated responses, with human escalation paths instrumented in ActiveChat Platform.
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DragonLend | Banking and Financial Services | 10 | $2M | Vietnam | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2020 | n/a |
In 2020, DragonLend implemented ActiveChat Platform on its public website, Apps Category . The ActiveChat Platform deployment focused on embedding a cloud-hosted web chat widget to handle conversational messaging, automated response flows, lead capture interactions, and routine FAQ automation for customer-facing channels.
Implementation scope was limited to the company website and customer support touchpoints given DragonLend's small operational scale. Configuration emphasized conversational flow design, web widget placement, session routing for live agent handoff, and form-based data capture tied to CRM intake processes. Governance centered on iterative content updates and conversation tuning by operations and customer support teams, with rollout executed as a single-site web integration using the ActiveChat Platform.
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Leisure and Hospitality | 10 | $1M | Switzerland | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | United States | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2019 | n/a |
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Construction and Real Estate | 10 | $1M | Canada | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $1M | United States | Activechat | ActiveChat Platform | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating ActiveChat Platform
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